Q: Mid 2011 27" crash and reboot problem
just in the past week my iMac has begun to have this problem. It usually occurs when on Safari. The screen either goes blue, black or grey or sometimes becomes distorted then either gets stuck or reboots itself. I did an Apple Hardware scan and it said there were no issues. Any help would be greatly appreciated. Here is the EtreCheck:
EtreCheck version: 2.9.12 (265)
Report generated 2016-06-24 09:28:20
Download EtreCheck from https://etrecheck.com
Runtime 3:00
Performance: Good
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Check Apple signatures: Enabled
Problem: Computer is restarting
iMac (27-inch, Mid 2011)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac12,2
1 3.1 GHz Intel Core i5 CPU: 4-core
12 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
BANK 0/DIMM1
4 GB DDR3 1333 MHz ok
BANK 1/DIMM1
4 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
AMD Radeon HD 6970M - VRAM: 1024 MB
iMac 2560 x 1440
OS X El Capitan 10.11.5 (15F34) - Time since boot: less than an hour
WDC WD1001FALS-403AA0 disk0 : (1 TB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 999.35 GB (597.98 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-STDVDRW GA32N ()
Apple Inc. iPad
Apple Computer, Inc. IR Receiver
Apple Card Reader
Apple Inc. FaceTime HD Camera (Built-in)
Audioengine Audioengine D1
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. thunderbolt_bus
Mac App Store and identified developers
/Applications/Capture One 9.app
[not loaded] com.Leaf.driver.LeafFwXDriverMatcher (1.2.0d1 - 2016-03-15) [Support]
/Library/Extensions
[not loaded] com.line6.driver.xtaudio (7.3.7 - SDK 10.7 - 2016-06-03) [Support]
/System/Library/Extensions
[not loaded] com.olympus.CamBlockCommandsDeviceUP (3.1.0 - SDK 10.6 - 2016-06-03) [Support]
[not loaded] com.wdc.driver.1394HP (1.0.9 - 2016-06-03) [Support]
[not loaded] com.wdc.driver.1394_64HP (1.0.0 - SDK 10.6 - 2016-06-03) [Support]
[not loaded] com.wdc.driver.USBHP (1.0.11 - 2016-06-03) [Support]
[not loaded] com.wdc.driver.USB_64HP (1.0.0 - SDK 10.6 - 2016-06-03) [Support]
[running] com.apple.Finder.plist (2015-09-04) - Invalid signature!
[loaded] com.apple.FollowUpUI.plist (2015-10-08) - Invalid signature!
[loaded] com.apple.ScreenReaderUIServer.plist (2015-09-09) - Invalid signature!
[loaded] com.apple.powerchime.plist (2015-08-22) - Invalid signature!
[loaded] com.apple.quicklook.32bit.plist (2015-08-22) - Invalid signature!
[running] com.apple.quicklook.plist (2015-08-22) - Invalid signature!
[loaded] com.apple.quicklook.ui.helper.plist (2015-08-22) - Invalid signature!
[not loaded] 8 Apple tasks
[loaded] 160 Apple tasks
[running] 70 Apple tasks
[not loaded] 46 Apple tasks
[loaded] 160 Apple tasks
[running] 85 Apple tasks
[running] com.epson.Epson_Low_Ink_Reminder.launcher.plist (2015-01-19) [Support]
[running] com.epson.ecrp.launcher.plist (2016-04-05) [Support]
[loaded] com.epson.esua.launcher.plist (2016-03-28) [Support]
[running] com.epson.eventmanager.agent.plist (2014-09-21) [Support]
[loaded] com.google.keystone.agent.plist (2016-03-02) [Support]
[not loaded] com.oracle.java.Java-Updater.plist [Support]
[loaded] com.adobe.fpsaud.plist (2016-06-13) [Support]
[loaded] com.apple.aelwriter.plist
[loaded] com.google.keystone.daemon.plist (2016-03-02) [Support]
[not loaded] com.oracle.java.Helper-Tool.plist [Support]
[failed] com.amazon.cloud-player.plist (2014-05-19) [Support]
[running] com.amazon.music.plist (2016-04-22) [Support]
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist (2012-01-27) - /System/Library/Frameworks/CoreServices.framework/Frameworks/OSServices.framewo rk/Versions/A/Support/CSConfigDotMacCert: Executable not found!
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
[running] com.apple.AmbientDisplayAgent
[loaded] com.apple.BKAgentService
[running] com.apple.ImageCaptureExtension2.78432
[loaded] com.apple.MailServiceAgent
[running] com.etresoft.EtreCheck.96992
[loaded] 403 Apple tasks
[running] 172 Apple tasks
Default Browser: 601 - SDK 10.11 (2016-05-17)
QuickTime Plugin: 7.7.3 (2016-05-17)
Google Earth Web Plug-in: 7.1 (2013-10-07) [Support]
Ghostery - GHOSTERY, Inc. - https://www.ghostery.com/ (2016-03-11)
Flash Player (2016-06-13) [Support]
Line6AudioMIDI (2013-08-21) [Support]
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB Disk used: 401.37 GB
Destinations:
Gregory Shoemaker's Time Ca [Network]
Total size: 998.06 GB
Total number of backups: 115
Oldest backup: 6/26/12, 9:44 PM
Last backup: 6/24/16, 8:18 AM
Size of backup disk: Too small
Backup size 998.06 GB < (Disk used 401.37 GB X 3)
2% WindowServer
1% fontd
1% kernel_task
0% askpermissiond
899 MB kernel_task
221 MB mds_stores
135 MB mdworker(9)
74 MB storeassetd
61 MB Finder
8.77 GB Free RAM
3.22 GB Used RAM (1.18 GB Cached)
0 B Swap Used
Jun 24, 2016, 09:07:32 AM Self test - passed
Jun 21, 2016, 12:01:07 PM /Library/Logs/DiagnosticReports/Kernel_2016-06-21-120107_[redacted].panic [Details]
Posted on Jun 24, 2016 8:08 AM