danxdg

Q: Hello, my MacBook Pro (13-inch, Early 2011) shuts down unexpectedly and randomly, please help me out.

Below is the EtreCheck report:

 

***

 

EtreCheck version: 2.9.12 (265)

Report generated 2016-06-27 14:10:18

Download EtreCheck from https://etrecheck.com

Runtime 4:36

Performance: Good

 

Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

 

Problem: Other problem

Description:

Macbook pro 2010 shut down unexpectedly

 

Hardware Information:

    MacBook Pro (13-inch, Early 2011)

    [Technical Specifications] - [User Guide] - [Warranty & Service]

    MacBook Pro - model: MacBookPro8,1

    1 2.3 GHz Intel Core i5 CPU: 2-core

    4 GB RAM Upgradeable - [Instructions]

        BANK 0/DIMM0

            2 GB DDR3 1333 MHz ok

        BANK 1/DIMM0

            2 GB DDR3 1333 MHz ok

    Bluetooth: Old - Handoff/Airdrop2 not supported

    Wireless:  en1: 802.11 a/b/g/n

    Battery: Health = Replace Soon - Cycle count = 1791

 

Video Information:

    Intel HD Graphics 3000 - VRAM: 384 MB

        Color LCD 1280 x 800

 

System Software:

    OS X Yosemite 10.10.2 (14C109) - Time since boot: less than an hour

 

Disk Information:

    Hitachi HTS545032B9A302 disk0 : (320.07 GB) (Rotational)

        EFI (disk0s1) <not mounted> : 210 MB

        OS (disk0s2) / : 159.52 GB (137.53 GB free)

        Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

        DATA (disk0s4) /Volumes/DATA : 159.04 GB (12.51 GB free)

        Recovery HD (disk0s5) <not mounted>  [Recovery]: 650 MB

 

    OPTIARC DVD RW AD-5970H   ()

 

USB Information:

    Apple Computer, Inc. IR Receiver

    Apple Inc. FaceTime HD Camera (Built-in)

    Logitech USB Receiver

    Apple Inc. BRCM2070 Hub

        Apple Inc. Bluetooth USB Host Controller

    Apple Inc. Apple Internal Keyboard / Trackpad

 

Thunderbolt Information:

    Apple Inc. thunderbolt_bus

 

Gatekeeper:

    Anywhere

 

Kernel Extensions:

        /System/Library/Extensions

    [not loaded]    com.marvell.kext.USBGenericPrinterClass (1.0.0 - 2016-02-22) [Support]

 

System Launch Agents:

    [not loaded]    5 Apple tasks

    [loaded]    147 Apple tasks

    [running]    52 Apple tasks

 

System Launch Daemons:

    [not loaded]    44 Apple tasks

    [loaded]    139 Apple tasks

    [running]    77 Apple tasks

 

Launch Agents:

    [loaded]    com.google.keystone.agent.plist (2016-03-04) [Support]

    [loaded]    com.oracle.java.Java-Updater.plist (2015-03-26) [Support]

 

Launch Daemons:

    [loaded]    com.google.keystone.daemon.plist (2016-03-04) [Support]

    [loaded]    com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]

    [loaded]    com.oracle.java.Helper-Tool.plist (2015-03-26) [Support]

 

User Launch Agents:

    [loaded]    com.citrixonline.GoToMeeting.G2MUpdate.plist (2015-04-17) [Support]

    [running]    com.hp.printerAgent.plist (2010-10-18) [Support]

 

User Login Items:

    Google Chrome    Application Hidden (/Applications/Google Chrome.app)

    SpeechSynthesisServer    Application  (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)

    MacUpdate Desktop    Application Hidden (/Applications/MacUpdate Desktop.app)

 

Other Apps:

    [running]    com.etresoft.EtreCheck.74440

    [running]    com.google.Chrome.16788

    [running]    com.macupdate.desktop6.73872

    [loaded]    367 Apple tasks

    [running]    146 Apple tasks

 

Internet Plug-ins:

    QuickTime Plugin: 7.7.3 (2015-03-03)

    Default Browser: 600 - SDK 10.10 (2015-03-03)

    o1dbrowserplugin: 5.41.3.0 - SDK 10.8 (2016-02-21) [Support]

    SharePointBrowserPlugin: 14.1.0 (2015-04-23) [Support]

    googletalkbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-11) [Support]

    MeetingJoinPlugin: Unknown - SDK 10.2 (2016-03-16) [Support]

    JavaAppletPlugin: Java 8 Update 40 (2015-03-26) Check version

 

User internet Plug-ins:

    CitrixOnlineWebDeploymentPlugin: 1.0.105 (2013-04-25) [Support]

 

3rd Party Preference Panes:

    Java (2015-03-13) [Support]

 

Time Machine:

    Skip System Files: NO

    Auto backup: YES

    Volumes being backed up:

        OS: Disk size: 159.52 GB Disk used: 21.99 GB

    Destinations:

        DATA [Local]

        Total size: 159.04 GB

        Total number of backups: 81

        Oldest backup: 2015-03-03, 12:49 PM

        Last backup: 2016-06-27, 12:06 PM

        Size of backup disk: Adequate

            Backup size 159.04 GB > (Disk used 21.99 GB X 3)

 

Top Processes by CPU:

        30%    Google Chrome Helper(9)

         9%    kernel_task

         9%    system_profiler(2)

         4%    Google Chrome

         2%    fontd

 

Top Processes by Memory:

    1.82 GB    Google Chrome Helper(9)

    325 MB    kernel_task

    188 MB    Google Chrome

    139 MB    MacUpdate Desktop

    94 MB    mdworker(6)

 

Virtual Memory Information:

    138 MB    Free RAM

    3.86 GB    Used RAM (286 MB Cached)

    0 B    Swap Used

 

Diagnostics Information:

    Jun 27, 2016, 01:42:40 PM    Self test - passed

    Jun 27, 2016, 01:09:21 PM    /Library/Logs/DiagnosticReports/rpcsvchost_2016-06-27-130921_[redacted].cpu_res ource.diag [Details]

        /usr/libexec/rpcsvchost

    Jun 27, 2016, 12:33:29 PM    /Library/Logs/DiagnosticReports/rpcsvchost_2016-06-27-123329_[redacted].cpu_res ource.diag [Details]

    Jun 26, 2016, 11:52:52 PM    /Library/Logs/DiagnosticReports/rpcsvchost_2016-06-26-235252_[redacted].cpu_res ource.diag [Details]

    Jun 24, 2016, 04:53:53 PM    /Library/Logs/DiagnosticReports/rpcsvchost_2016-06-24-165353_[redacted].cpu_res ource.diag [Details]

MacBook Pro, OS X Yosemite (10.10.2)

Posted on Jun 27, 2016 11:28 AM

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Q: Hello, my MacBook Pro (13-inch, Early 2011) shuts down unexpectedly and randomly, please help me out.

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