mohamed fathi <
Level 1
(4 points)
Q: help :(
I have bought used iphone from abroad when I have iphone recovery in my country it doesn't open , still iphone owner,s ID in the phone and I cant unlock activate iphone , I do not have any contacts with that owner i do not know what i do, please ?
iPhone 5
Ralph9430
Level 6
(18,231 points)
If you are trying to activate an iPad or iPhone and it is asking for a previous owners Apple ID and password, you have encountered the Activation Lock. This is a security feature that prevents thieves from setting up and using a stolen or lost iPad or iPhone. You have no alternative. You must contact the previous owner to get permission to use the device. If you cannot contact the previous owner return the device to where you bought it and get a refund. You will never be able to activate the device and no one can help you do it.
