Q: Apple ID Disabled
Whenever I try to purchase an app or update an app, there is this message that pops up and reads "Apple ID is disabled", and nothing else. I don't think I should have to make a new password to enable it again, though. What do I do to re-enable my account? Are there steps I need to take or do I just have to talk to an Apple employee about it?. Any answers will be much appreciated!.
Posted on Jun 28, 2015 2:29 PM
Depends upon why it's been disabled. If for security reasons then resetting the password might fix it : If your Apple ID has been locked - Apple Support
You might then need to log out of your account on your devices by tapping on your id in Settings > iTunes & App Store (Settings > Store on iOS 5 and below) and then log back in so as to 'refresh' the account on them.
If that doesn't fix it then contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
Posted on Jun 28, 2015 11:46 PM