MCMariah

Q: iPhone 6, Unknown Error 56, RED iTunes logo, stuck in recovery mode, won't restore, ios 8 - 8.0.2 update fail!

Hi

 

I just got my new iphone 6 and it was on ios 8 and everything was working fine i guess, i decided to download ios 8.0.2 as it was a brand new phone and i wanted the newest software on it to fix all the bugs just incase i had them.

 

i started the update process from the phone, and before the update was complete, i'd say 80% or so along the way, the phone goes into recovery mode displaying a red itunes logo and the cable on the screen.i tried all the suggestions out there and even googled and youtubed to try and find a solution with no luck. even did a few searches on this forum as this is the place i usually come to get most of my answers.

 

here is what i did in attempts to fix this.

 

tryed restoring through itunes on both recovery mode and DFU mode, with both ios 8.0 and ios 8.0.2 files.

let itunes re-download the update file just incase i had gotten a bad copy the first time around, tried with that

used 3 different computers, 2 macs and 1 pc

switched usb ports

unplugged all other usb devices

updated itunes and OS

 

always kept getting the mysterious "unknown error 56" msg searched all over for what that could mean with no luck. the process always seems to stop at the same place, and the second i unplug the phone, it jumps right back into recovery mode with the red itunes logo. if i were in a place that had a genious bar i would've gone there.

 

i need help fixing this problem please also i'd like to report this error to apple, really wanna do my part to help by reporting at the very least, so also if someone could tell me how to go about doing that, this is just sooo frustrating

any help would be greatly appreciated.

 

MM.

iPhone 6, iOS 8

Posted on Oct 12, 2014 3:57 PM

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Q: iPhone 6, Unknown Error 56, RED iTunes logo, stuck in recovery mode, won't restore, ios 8 - 8.0.2 update fail!

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  • by mpercuoco,

    mpercuoco mpercuoco Feb 8, 2016 5:49 PM in response to dafevelos
    Level 1 (0 points)
    Feb 8, 2016 5:49 PM in response to dafevelos

    Same error 56 on iPad Air 2. It's just over one year old. Conveniently days out of warranty. No issues into until latest  iOS upgrade. Froze and can't be recovered according to Apple. Interesting how they won't say what 56 means and are willing to replace devices quickly under warranty. But a few days over and your out hundreds of dollars. Clearly something in the upgrade isn't compatible with hardware on some deviceS. Apple should make good for people who's devices are killed by their upgrades.

  • by Justin Paul Reese,

    Justin Paul Reese Justin Paul Reese May 5, 2016 12:25 PM in response to MCMariah
    Level 5 (4,239 points)
    May 5, 2016 12:25 PM in response to MCMariah

    The Error 56 is a hardware issue, and the device must be serviced or warrantied by an Apple-Certified Technician.

     

    - Justin Reese

    Apple Certified Product Professional

  • by showasghar,

    showasghar showasghar Jun 20, 2016 3:32 PM in response to sensyo
    Level 1 (4 points)
    iPod
    Jun 20, 2016 3:32 PM in response to sensyo

    hello

    this is showkath i have  the same problem 56  error b4 is was working good i jst did restore its stuck in recovery mode and its showing 56 error can u help me for this

  • by angelfromdelrio,

    angelfromdelrio angelfromdelrio Jun 27, 2016 9:50 PM in response to MCMariah
    Level 1 (4 points)
    Jun 27, 2016 9:50 PM in response to MCMariah

    yha me too i get the itunes logo and the cable on my iphone 6s

  • by jessylfk23,

    jessylfk23 jessylfk23 Jul 15, 2016 3:53 AM in response to erkanmustafa90
    Level 1 (8 points)
    Jul 15, 2016 3:53 AM in response to erkanmustafa90

    do they replace it for free?

  • by lostfaithinApple,

    lostfaithinApple lostfaithinApple Aug 27, 2016 5:44 AM in response to MCMariah
    Level 1 (8 points)
    iPhone
    Aug 27, 2016 5:44 AM in response to MCMariah

    I have exact same problem and have spoke to Apple and Mac tech support. They speak like it is not a common problem but yet I read comment after comment about error code 56 and Iphone 6/ 6plus stuck in recovery mode and on the Itune logo ......I believe it's time for consumers to issue Bold complaints and perhaps it's time we all stop wasting hundreds and thousands of dollars on all (ALL) Apple products!!!

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