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Helpful answers
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by lllaass,Jun 28, 2016 12:33 AM in response to Suzanne Western Australia
lllaass
Jun 28, 2016 12:33 AM
in response to Suzanne Western Australia
Level 10 (187,607 points)
DesktopsJust what evidence do you have that yo have been hacked?
Viruses, Trojans, Malware - and other aspects of Internet Security
https://discussions.apple.com/docs/DOC-8573
Effective defenses against malware and other threats
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by Esquared,Jun 28, 2016 12:49 AM in response to Suzanne Western Australia
Esquared
Jun 28, 2016 12:49 AM
in response to Suzanne Western Australia
Level 6 (8,405 points)
Mac OS XWhat exactly is happening that makes you sure you are hacked?
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Jun 28, 2016 1:23 AM in response to Esquaredby Suzanne Western Australia,It's a long and very personal story. Suffice to say, there are two men intimately known to a former female work associate of mine. One is her boyfriend - possibly ex-boyfriend by now, I don't know - and the other is her brother. I know them both by name - but I don't 'know' either of them and they don't know me. They both infiltrated my Facebook account using fake avatars - it seems to be a familiar trope on both Facebook and the Internet at large - when my professional and personal relationship with this woman went pear-shaped. That in itself is another long and confusing story which I don't want to go into here. Anyway, I 'outed' both these 'boys' on Facebook, and now I think there's a revenge trope happening. I think these 2 have guessed my easy to guess password to my Apple Mac to gain absolute access to my computer: that's my big concern. How do I know? There's a 'numeral' system they use as part of the psychological abuse going on here: 1 is the woman; 5 is the boyfriend; 8 is the brother; 6 is me and 0 is nought. So for example, in the Applications icon on my Mac dock, a numeral 1 appears - is there for a while - and then disappears again by magic and then reappears again. When I go in to the icon, there's an 'update' to Garageband 6.0.5 - which I click on update I get an error 100 message and then the message comes up that it's out of date or another user has purchased it.
So - what can I do here and how are they doing it? I am very tempted to go to the police... but that still won't resolve the current problem of the abuse and that they have control of my computer.
I should add that I am not particularly computer literate or interested in technology beyond that it works for me and enables me to communicate and do my work.
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by lllaass,★HelpfulJun 28, 2016 1:37 AM in response to Suzanne Western Australia
lllaass
Jun 28, 2016 1:37 AM
in response to Suzanne Western Australia
Level 10 (187,607 points)
Desktops- I would backup data and the boot to Recovery
OS X: About OS X Recovery - Apple Support
and the erase/format the startup disk and reinstall OSX and reinstall apps and then restore data
- Also change the passwords for all accounts to very strong and long passwords. Make sure you look at the rescue email addresses for the accounts since maybe those got change. It appears from your statement "guessed my easy to guess password to my Apple Mac to gain absolute access to my computer:"
- You might also want to contact your financial institutions if yo think they compromised those.
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Jun 28, 2016 1:38 AM in response to lllaassby Suzanne Western Australia,Thank you. That's a really good suggestion. I will do that and hopefully that will fix my problem with these abusers.
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by Esquared,Jun 28, 2016 1:45 AM in response to Suzanne Western Australia
Esquared
Jun 28, 2016 1:45 AM
in response to Suzanne Western Australia
Level 6 (8,405 points)
Mac OS XThe personal stuff wasn't exactly necessary, but thanks for the clarification.
I'm with Illaas: backup and reinstall the lot, and be sure to change your passwords on all social media and cloud accounts: make those hard to guess.