Q: AirPlay 'an error occurred loading this content: try again later
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by Winston Churchill,Jun 28, 2016 10:00 AM
Winston Churchill
Jun 28, 2016 10:00 AM
in response to Purple Para
Level 10
(103,745 points)
Apple TVThe following article(s) may help you.
Troubleshooting Wi-Fi networks and connections
Wifi Diagnostic Software (for Mac users)
You may also find some help on this page, where I’ve collected some of the more unusual solutions to network issues.
When making adjustments to your network for better optimisation, you may find some of the points mentioned on this page helpful.
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Jun 28, 2016 10:06 AMby Diana.McCall,Are ATV and iPad on the same WiFi network?
Are you using any type of VPN, unblocker, or special DNS service? Remember that, when you AirPlay (not mirroring) from your device, the media URL is sent to ATV and it connects directly to the server. ATV is saying that it could not connect to the server. If everything else is normal, check the DNS setting for your device's WiFi connection, and make sure ATV is using the same. This would normally be Automatic on device and ATV, and Automatic on the router internet connection, so all clients are using the internet provider's nameservers. But people sometimes select special nameservers for reasons of their own. Since the devices work and ATV does not, maybe there's some mixup in name servers.
Finally, if you're using the OpenDNS service, it implements parental controls that affect your ability to access certain sources. Are you able to AirPlay anything, e.g. a Vimeo video?
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Jun 28, 2016 10:18 AMby Diana.McCall,Yes, it's the VPN. The ATV is not on the VPN. You throw it the URL for the video, and it tries to connect through its network interface, which fails. Music works because it uses the original implementation of AirPlay, where the track is actually downloaded to the device, and sent from device to ATV. That would be tough for video, because of the much higher data rate. You may be able to mirror the screen, but if you try to make the player full-screen, it switches from mirroring to normal AirPlay, and it will fail. Not ideal.
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by Winston Churchill,Jun 28, 2016 10:17 AM
Winston Churchill
Jun 28, 2016 10:17 AM
in response to Purple Para
Level 10
(103,745 points)
Apple TV
The Apple TV doesn't support VPN, yes there's a very good chance this is your problem.
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by Winston Churchill,Jun 28, 2016 4:54 PM
Winston Churchill
Jun 28, 2016 4:54 PM
in response to Purple Para
Level 10
(103,745 points)
Apple TV
NO.
VPN is ( or can be) a method of trying to avoid licensing restrictions, I doubt the Apple TV will ever actively encourage it.
