Q: 13" Macbook Air - Mid 2013 keeps crashing randomly
My 13" Macbook Air - Mid 2013 started crashing randomly since morning. It has crashed atleast 8 times since the last 3 hours. The computer is not hot and no CPU load was there when it crashed. I was only browsing a couple of websites with single or a couple tabs open. No other apps/processes were activate by me apart from the usual background stuff. I tried disabling Spotlight using the terminal assuming it to be overloading the CPU but even that didn't work Any help would be much appreciated.
I am providing the latest etrecheck results below,
EtreCheck version: 2.9.12 (265)
Report generated 2016-06-28 19:34:45
Download EtreCheck from https://etrecheck.com
Runtime 1:43
Performance: Excellent
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Check files] link for help with unknown files.
Problem: No problem - just checking
Description:
Computer keeps crashing randomly 2-3 times every hour even when just browsing with a single tab opened in safari.
MacBook Air (13-inch, Mid 2013)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Air - model: MacBookAir6,2
1 1.3 GHz Intel Core i5 CPU: 2-core
4 GB RAM Not upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n/ac
Battery: Health = Normal - Cycle count = 585
Intel HD Graphics 5000
Color LCD 1440 x 900
OS X El Capitan 10.11.5 (15F34) - Time since boot: less than an hour
APPLE SSD SD0128F disk0 : (121.33 GB) (Solid State - TRIM: Yes)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 120.11 GB (34.40 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 120.47 GB Online
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. thunderbolt_bus
/etc/hosts - Count: 2
Mac App Store and identified developers
~/Library/LaunchAgents/com.ciscodrm.vgconnect.plist
sh -c $HOME/Library/NDSPCShowServer.CiscoDRM/NDSPCShowServer.CiscoDRM.bundle/Contents /Resources/launch.sh
~/Library/LaunchAgents/com.ciscodrm.vgconnect.uninstall.plist
sh -c /tmp/vgconnect.CiscoDRM/condUninstall.sh
~/Library/LaunchAgents/com.tatasky.tataskymobile.plist
~/Library/UninstallTataSkyMobile.sh
3 unknown files found. [Check files]
/Library/Extensions
[not loaded] com.mbbecm.driver.MBBDataCardEcmDriver (5.00.00.00 - SDK 10.8 - 2016-06-03) [Support]
/Library/Extensions/MBBDataCardECMDriver_10_9.kext/Contents/PlugIns
[not loaded] com.mbbApp.driver.MBBAppUSBCDCECMControl (4.2.1 - SDK 10.8 - 2014-10-29) [Support]
[not loaded] com.mbbApp.driver.MBBAppUSBCDCECMData (4.2.1 - SDK 10.8 - 2014-10-29) [Support]
/System/Library/Extensions
[not loaded] com.ZTE.driver.ZTEUSBCDCACMData (ZTEDriver_MacV1.3.27 - 2016-06-03) [Support]
[not loaded] com.ZTE.driver.ZTEUSBMassStorageFilter (ZTEDriver_MacV1.3.27 - 2016-06-03) [Support]
[not loaded] com.zte.driver.cdc_ecm_qmi (1.0.19 - 2016-06-03) [Support]
[not loaded] com.zte.driver.cdc_usb_bus (1.0.19 - 2016-06-03) [Support]
[not loaded] 7 Apple tasks
[loaded] 152 Apple tasks
[running] 79 Apple tasks
[not loaded] 44 Apple tasks
[loaded] 161 Apple tasks
[running] 86 Apple tasks
[not loaded] com.adobe.AAM.Updater-1.0.plist (2014-12-25) [Support]
[loaded] com.google.keystone.agent.plist (2016-03-03) [Support]
[loaded] com.oracle.java.Java-Updater.plist (2013-12-19) [Support]
[loaded] com.adobe.fpsaud.plist (2016-06-14) [Support]
[loaded] com.google.keystone.daemon.plist (2016-03-03) [Support]
[loaded] com.malwarebytes.MBAMHelperTool.plist (2016-03-07) [Support]
[loaded] com.microsoft.office.licensing.helper.plist (2013-09-13) [Support]
[loaded] com.oracle.java.Helper-Tool.plist (2013-12-19) [Support]
[loaded] com.tunnelbear.mac.tbeard.plist (2015-06-06) [Support]
[not loaded] org.eyebeam.SelfControl.plist (2016-04-14) [Support]
[running] com.ciscodrm.vgconnect.plist (2014-12-10) [Support]
[loaded] com.ciscodrm.vgconnect.uninstall.plist (2016-06-10) [Support]
[loaded] com.tatasky.tataskymobile.plist (2016-06-10) [Support]
Flux Application (/Applications/Flux.app)
Google Drive Application (/Applications/Google Drive.app)
Caffeine Application (/Applications/Caffeine.app)
TunnelBear Application (/Applications/TunnelBear.app)
[running] com.etresoft.EtreCheck.67232
[running] com.google.GoogleDrive.23712
[running] com.lightheadsw.caffeine.22112
[running] com.microsoft.OneDrive-mac.29472
[loaded] com.microsoft.OneDriveLauncher
[running] com.tunnelbear.mac.TunnelBear.31712
[running] org.herf.Flux.23392
[loaded] 398 Apple tasks
[running] 192 Apple tasks
AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 - SDK 10.6 (2012-08-09) [Support]
FlashPlayer-10.6: 22.0.0.192 - SDK 10.9 (2016-06-17) [Support]
QuickTime Plugin: 7.7.3 (2016-05-18)
AdobePDFViewerNPAPI: 11.0.03 - SDK 10.6 (2015-04-23) [Support]
AdobePDFViewer: 11.0.03 - SDK 10.6 (2015-04-23) [Support]
Flash Player: 22.0.0.192 - SDK 10.9 (2016-06-17) [Support]
Default Browser: 601 - SDK 10.11 (2016-05-18)
SharePointBrowserPlugin: 14.3.9 - SDK 10.6 (2013-11-22) [Support]
PepperFlashPlayer: 22.0.0.192 - SDK 10.6 (2016-06-17) [Support]
JavaAppletPlugin: Java 8 Update 91 build 14 (2016-04-22) Check version
Adguard AdBlocker - adguard - http://adguard.com (2016-06-02)
Reddit Enhancement Suite - Steve Sobel - http://redditenhancementsuite.com/ (2016-02-02)
Flash Player (2016-06-14) [Support]
Java (2016-04-22) [Support]
Time Machine not configured!
11% kernel_task
3% WindowServer
2% com.apple.WebKit.WebContent
2% fontd
2% com.apple.WebKit.Networking
533 MB kernel_task
520 MB Safari
201 MB mdworker(11)
193 MB com.apple.WebKit.WebContent
164 MB Google Drive
203 MB Free RAM
3.80 GB Used RAM (1.06 GB Cached)
0 B Swap Used
Jun 28, 2016, 07:30:09 PM Self test - passed
Jun 28, 2016, 10:28:41 AM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-06-28-102841_[ redacted].cpu_resource.diag [Details]
/System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.We bKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
Jun 27, 2016, 04:42:27 PM ~/Library/Logs/DiagnosticReports/usernoted_2016-06-27-164227_[redacted].crash
/usr/sbin/usernoted
MacBook Air (13-inch Mid 2013), OS X El Capitan (10.11.5)
Posted on Jun 28, 2016 7:16 AM