HT204306: If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled

Learn about If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled
alishagarrity
Level 1 (4 points)
iPhone

Q: I have always had a 4 digit passcode, but after charging my phone this morning it now prompts me for a 6 digit code.

Asking for 6 digit passcode when my code is 4. Interface looking different too.

 

 

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Posted on Jun 29, 2016 4:48 PM

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alishagarrity

Q: I have always had a 4 digit passcode, but after charging my phone this morning it now prompts me for a 6 digit code.

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  • by Rysz,

    Rysz Rysz Jun 28, 2016 3:46 PM in response to alishagarrity
    Level 7 (20,988 points)
    iPad
    Jun 28, 2016 3:46 PM in response to alishagarrity

    It's asking you to change to a six-digit code.

     

    Go to Settings > Touch ID & Passcode > Change Passcode.

    You'll have to enter your current four-digit passcode to gain access.

  • by Renatinha1993,

    Renatinha1993 Renatinha1993 Jun 28, 2016 4:31 PM in response to alishagarrity
    Level 1 (12 points)
    Jun 28, 2016 4:31 PM in response to alishagarrity

    Okey! You can change again for 4 digit.   > Go to Settings > Touch ID & Passcode > Change Passcode.

     

    Or to solve his problem, you need remover all of your content and iPhone losing All OS Setting made up today. If you have a Backup in Cloud or Computer it good, because you don`t lost nothing.


  • by diodes123,

    diodes123 diodes123 Jun 28, 2016 4:36 PM in response to alishagarrity
    Level 1 (67 points)
    iCloud
    Jun 28, 2016 4:36 PM in response to alishagarrity

    If you have made a recent backup of your iPhone, plug it in to your computer and Click on "Restore iPhone." This will delete everything off of your phone, but don't worry! Once you have restored it, click on "Restore from backup." All of your content will be put back on your phone.