aminull47
Level 1 (4 points)
iPad

Q: no wifi connection

my ipad is Ipad pro 9.7... i have problem with wifi connection...previously i have no problem..i have tried several times to key in my password which was given by muy provider. but failed...anyone here can help please.

iPad Pro, iOS 9.3.2

Posted on Jun 28, 2016 8:58 PM

Close
aminull47

Q: no wifi connection

  • All replies
  • Helpful answers

  • by srbwanderer,

    srbwanderer srbwanderer Jun 29, 2016 9:26 AM in response to aminull47
    Community Specialists
    Jun 29, 2016 9:26 AM in response to aminull47

    Hello aminull47,


    Thank you for being part of the Apple Community!

     

    If I understand correctly, you are unable to connect your iPad Pro to your wireless network due to a password issue.  Being connected to the internet allows you to take full advantage of the iPad Pro so I completely understand the need to get this working.

     

    The first thing that needs to be done is to confirm that you have the correct password for the network.  You can do this by connecting another device to the network using the same password.  If the second device also is unable to connect, then you would need to contact whoever set up the network to obtain the correct password.

     

    If you are able to connect to the network, then the next suggestion would be to go thru these steps:

     

    If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

     

    Have a great day!