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Nikola994

Q: How to get contact of a previous user?

I buy an iphone from a used iphone. And he is locked on icloud and there is no any message from the prevuous owner. How can i get his e-mail or phone number to contact him? Please help!

iPhone 5s, iOS 8.3

Posted on Jun 30, 2016 7:30 AM

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Q: How to get contact of a previous user?

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  • by Winston Churchill,Apple recommended

    Winston Churchill Winston Churchill Jun 30, 2016 8:27 AM in response to Nikola994
    Level 10 (103,805 points)
    Apple TV
    Jun 30, 2016 8:27 AM in response to Nikola994

    You can't get the details of the previous owner from anywhere else other than the previous owner.


    Unfortunately, you cannot do very much with your phone unless you get assistance from the previous owner, they should either provide you with the password to unlock it or remove their account from the phone entirely remotely through iCloud.com > Find My Phone.


    If you aren't able to get assistance from the owner and are unable to get a refund for your purchase, please dispose of the device responsibly by sending it for recycling.

  • by Nikola994,

    Nikola994 Nikola994 Jun 30, 2016 10:51 AM in response to Winston Churchill
    Level 1 (4 points)
    iCloud
    Jun 30, 2016 10:51 AM in response to Winston Churchill

    I know that. But is there any chance that apple contact him or yo give me any his contact number.
    I realy want to contact owner but i dont heave any his contact number or e-mail

  • by Winston Churchill,

    Winston Churchill Winston Churchill Jun 30, 2016 10:59 AM in response to Nikola994
    Level 10 (103,805 points)
    Apple TV
    Jun 30, 2016 10:59 AM in response to Nikola994

    NO. No chance at all.