Q: Is there anything I can do about Photo card templates uploading at an inordinate amount of time? It takes longer than 10 minutes. ... Is there anything I can do about Photo card templates uploading at an inordinate amount of time? It takes longer than 10 minutes. Very frustrating. more
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Helpful answers
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Jun 30, 2016 8:34 AM in response to Munchkinsmomby alex_oz,Hi Munchkinsmom,
Thanks for using Apple Support Communities.
I understand that most of the time it is taking quite awhile for the Photo card template library to upload. I use the Photos app on my iMac all the time, so I know how important it is we get this issue resolved. I have several recommendations for you.
First, it's a good idea to make sure that you have a backup of your iMac's important data. The following article will help make sure you have a current backup:
Use Time Machine to back up or restore your Mac
Next, try to quit the iPhoto app, and then give your iMac a fresh restart. Once your iMac turns back on, see if you get the same long upload time result.
And finally, I see that you are running OS X v10.9 (Mavericks) and using iPhoto. May I suggest updating your OS to the latest version OS X v10.11 (El Capitan). The new version of OS X includes the new Photos app that replaces iPhoto. New software and updates can often fix issues like you are having.
You can learn more about the new Photos app here: Photos
And this site will help you update to the latest OS X version: Upgrade to OS X El Capitan
Additionally, before updating to a new OS, it's a good idea to ensure all of your current apps are compatible with the new OS. I would advise to refer to the app developer or website for each to verify compatibility before updating.
Have a great day!
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Jun 30, 2016 8:56 AM in response to Munchkinsmomby LarryHN,Not sure what you are doing but you state you have OS X 10.9 - that only supports iPhoto and you can no longer order print products with iPhoto which is probably your problem
You need to upgrade to El Captain (10.11.5) and Photos (1.5) to order print products
LN
