Q: I need technical assistance, a solution, an orientation to the problem - Graphics!!!

Question

Gutocostta

Level 1 (4 points)

Notebooks

Q: I need technical assistance, a solution, an orientation to the problem - Graphics!!!

I need technical assistance, a solution, an orientation to the problem in this notebook, occurs constantly, as the log:

Anonymous UUID: 9EFDCAB8-6ADB-8B74-0CF0-C289E7B1BA15

Wed Jun 29 18:37:41 2016

*** Panic Report ***

panic(cpu 2 caller 0xffffff7f9b480bd5): "GPU Panic: [<None>] 3 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff91348ef000 0x0a5480a2, D0, P3/4\n"@/Library/Caches/com.apple.xbs/Sources/AppleGraphicsControl/AppleGraphic sControl-3.12.8/src/AppleMuxControl/kext/GPUPanic.cpp:127

Backtrace (CPU 2), Frame : Return Address

0xffffff8121e9ac60 : 0xffffff80182dab12

0xffffff8121e9ace0 : 0xffffff7f9b480bd5

0xffffff8121e9adc0 : 0xffffff7f98ff2fa4

0xffffff8121e9ae80 : 0xffffff7f990bfadd

0xffffff8121e9aec0 : 0xffffff7f990bfb48

0xffffff8121e9af40 : 0xffffff7f99344a23

0xffffff8121e9b0b0 : 0xffffff7f990e3b79

0xffffff8121e9b0d0 : 0xffffff7f98ff9cfd

0xffffff8121e9b180 : 0xffffff7f98ff7690

0xffffff8121e9b380 : 0xffffff7f98ff9141

0xffffff8121e9b450 : 0xffffff7f9a96e6c0

0xffffff8121e9b530 : 0xffffff7f9a96b9ef

0xffffff8121e9b5b0 : 0xffffff7f9a96c597

0xffffff8121e9b630 : 0xffffff7f9a96cdbb

0xffffff8121e9b770 : 0xffffff7f9a96d817

0xffffff8121e9b8a0 : 0xffffff7f9a99f64f

0xffffff8121e9b8e0 : 0xffffff7f9a9a03ba

0xffffff8121e9b920 : 0xffffff7f9a999d0a

0xffffff8121e9ba90 : 0xffffff7f9a99a601

0xffffff8121e9bad0 : 0xffffff7f9a995e49

0xffffff8121e9bb00 : 0xffffff7f9a97930b

0xffffff8121e9bb50 : 0xffffff80188e1d22

0xffffff8121e9bb80 : 0xffffff80188e299a

0xffffff8121e9bbe0 : 0xffffff80188dfa07

0xffffff8121e9bd20 : 0xffffff8018397eb0

0xffffff8121e9be30 : 0xffffff80182df283

0xffffff8121e9be60 : 0xffffff80182c28b8

0xffffff8121e9bea0 : 0xffffff80182d2665

0xffffff8121e9bf10 : 0xffffff80183b8dca

0xffffff8121e9bfb0 : 0xffffff80183ecc86

Kernel Extensions in backtrace:

com.apple.driver.AppleMuxControl(3.12.8)[3186B630-FFF4-32C9-BAB9-DCD0C9DB6BA2]@ 0xffffff7f9b472000->0xffffff7f9b485fff

dependency: com.apple.driver.AppleGraphicsControl(3.12.8)[C57F5F56-2229-365F-9765-F24AA4687 584]@0xffffff7f9b46a000

dependency: com.apple.iokit.IOACPIFamily(1.4)[5D7574C3-8E90-3873-BAEB-D979FC215A7D]@0xfffff f7f98db3000

dependency: com.apple.iokit.IOPCIFamily(2.9)[D8216D61-5209-3B0C-866D-7D8B3C5F33FF]@0xffffff 7f98b2c000

dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[172C2960-EDF5-382D-80A5-C13E97D74880]@0 xffffff7f98f45000

dependency: com.apple.driver.AppleBacklightExpert(1.1.0)[C49819CE-729A-36B2-9AC1-744A43DC23 6F]@0xffffff7f9b46d000

com.apple.nvidia.classic.NVDAResmanTesla(10.0)[05FC5D7E-BB0B-3232-BBBD-8A49B687 0D8B]@0xffffff7f98f9c000->0xffffff7f99211fff

dependency: com.apple.iokit.IOPCIFamily(2.9)[D8216D61-5209-3B0C-866D-7D8B3C5F33FF]@0xffffff 7f98b2c000

dependency: com.apple.iokit.IONDRVSupport(2.4.1)[1114B99F-E439-329E-876D-1FEC4CF45DF6]@0xff ffff7f98f8c000

dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[172C2960-EDF5-382D-80A5-C13E97D74880]@0 xffffff7f98f45000

com.apple.nvidia.classic.NVDANV50HalTesla(10.0)[56199CA6-3C8D-3EBB-B5EF-7B1B467 8ACF9]@0xffffff7f9921c000->0xffffff7f994c9fff

dependency: com.apple.nvidia.classic.NVDAResmanTesla(10.0.0)[05FC5D7E-BB0B-3232-BBBD-8A49B6 870D8B]@0xffffff7f98f9c000

dependency: com.apple.iokit.IOPCIFamily(2.9)[D8216D61-5209-3B0C-866D-7D8B3C5F33FF]@0xffffff 7f98b2c000

com.apple.GeForceTesla(10.0)[84AB27AA-BB29-3476-9810-D93E9B292CE4]@0xffffff7f9a 93e000->0xffffff7f9aa09fff

dependency: com.apple.iokit.IOPCIFamily(2.9)[D8216D61-5209-3B0C-866D-7D8B3C5F33FF]@0xffffff 7f98b2c000

dependency: com.apple.iokit.IONDRVSupport(2.4.1)[1114B99F-E439-329E-876D-1FEC4CF45DF6]@0xff ffff7f98f8c000

dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[172C2960-EDF5-382D-80A5-C13E97D74880]@0 xffffff7f98f45000

dependency: com.apple.nvidia.classic.NVDAResmanTesla(10.0.0)[05FC5D7E-BB0B-3232-BBBD-8A49B6 870D8B]@0xffffff7f98f9c000

BSD process name corresponding to current thread: WindowServer

Mac OS version:

15F34

Kernel version:

Darwin Kernel Version 15.5.0: Tue Apr 19 18:36:36 PDT 2016; root:xnu-3248.50.21~8/RELEASE_X86_64

Kernel UUID: 7E7B0822-D2DE-3B39-A7A5-77B40A668BC6

Kernel slide: 0x0000000018000000

Kernel text base: 0xffffff8018200000

__HIB text base: 0xffffff8018100000

System model name: MacBookPro6,2 (Mac-F22586C8)

System uptime in nanoseconds: 113329659075168

last loaded kext at 111121888978673: com.apple.driver.AppleUSBMergeNub 900.4.1 (addr 0xffffff7f9b5d3000, size 12288)

last unloaded kext at 111267752612682: com.apple.driver.AppleUSBMergeNub 900.4.1 (addr 0xffffff7f9b5d3000, size 12288)

loaded kexts:

com.apple.driver.AppleBluetoothMultitouch 90.3

com.apple.filesystems.smbfs 3.0.1

com.apple.driver.AudioAUUC 1.70

com.apple.driver.AGPM 110.22.0

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.iokit.IOBluetoothSerialManager 4.4.5f3

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.driver.AppleMikeyDriver 274.9

com.apple.driver.pmtelemetry 1

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.driver.AppleHDA 274.9

com.apple.driver.AppleUpstreamUserClient 3.6.1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleIntelHDGraphics 10.0.0

com.apple.GeForceTesla 10.0.0

com.apple.driver.AppleHV 1

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.driver.AppleSMCLMU 208

com.apple.driver.AppleMuxControl 3.12.8

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.5f3

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.driver.AppleMCCSControl 1.2.13

com.apple.driver.AppleLPC 3.1

com.apple.driver.AppleIntelHDGraphicsFB 10.0.0

com.apple.driver.SMCMotionSensor 3.0.4d1

com.apple.driver.AppleUSBTCButtons 245.4

com.apple.driver.AppleUSBCardReader 3.7.1

com.apple.driver.AppleUSBTCKeyboard 245.4

com.apple.driver.AppleIRController 327.6

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

com.apple.BootCache 38

com.apple.iokit.SCSITaskUserClient 3.7.7

com.apple.iokit.IOAHCIBlockStorage 2.8.5

com.apple.driver.AirPort.Brcm4331 800.20.24

com.apple.iokit.AppleBCM5701Ethernet 10.2.0

com.apple.driver.AppleFWOHCI 5.5.4

com.apple.driver.AppleAHCIPort 3.1.8

com.apple.driver.usb.AppleUSBEHCIPCI 1.0.1

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleACPIButtons 4.0

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 4.0

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0

com.apple.nke.applicationfirewall 163

com.apple.security.quarantine 3

com.apple.security.TMSafetyNet 8

com.apple.driver.AppleIntelCPUPowerManagement 218.0.0

com.apple.driver.IOBluetoothHIDDriver 4.4.5f3

com.apple.driver.AppleMultitouchDriver 304.12

com.apple.driver.AppleHIDTransport 5

com.apple.AppleGraphicsDeviceControl 3.12.8

com.apple.kext.triggers 1.0

com.apple.iokit.IOSerialFamily 11

com.apple.iokit.IOSurface 108.2.1

com.apple.driver.DspFuncLib 274.9

com.apple.kext.OSvKernDSPLib 525

com.apple.driver.CoreCaptureResponder 1

com.apple.nvidia.classic.NVDANV50HalTesla 10.0.0

com.apple.nvidia.classic.NVDAResmanTesla 10.0.0

com.apple.driver.AppleSMBusPCI 1.0.14d1

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.driver.AppleGraphicsControl 3.12.8

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.5f3

com.apple.iokit.IOBluetoothFamily 4.4.5f3

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.driver.AppleHDAController 274.9

com.apple.iokit.IOHDAFamily 274.9

com.apple.iokit.IOAudioFamily 204.4

com.apple.vecLib.kext 1.2.0

com.apple.driver.AppleSMBusController 1.0.14d1

com.apple.iokit.IOFireWireIP 2.2.6

com.apple.driver.IOPlatformPluginFamily 6.0.0d7

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.driver.AppleSMC 3.1.9

com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.7

com.apple.iokit.IOUSBMassStorageDriver 1.0.0

com.apple.driver.AppleUSBMultitouch 250.5

com.apple.iokit.IOUSBHIDDriver 900.4.1

com.apple.driver.usb.cdc 5.0.0

com.apple.driver.usb.networking 5.0.0

com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1

com.apple.driver.CoreStorage 517.50.1

com.apple.driver.usb.AppleUSBHub 1.0.1

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.7

com.apple.iokit.IOBDStorageFamily 1.8

com.apple.iokit.IODVDStorageFamily 1.8

com.apple.iokit.IOCDStorageFamily 1.8

com.apple.iokit.IOAHCISerialATAPI 2.6.2

com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7

com.apple.iokit.IO80211Family 1110.26

com.apple.driver.corecapture 1.0.4

com.apple.iokit.IOEthernetAVBController 1.0.3b3

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.iokit.IONetworkingFamily 3.2

com.apple.iokit.IOFireWireFamily 4.6.1

com.apple.iokit.IOAHCIFamily 2.8.1

com.apple.iokit.IOUSBFamily 900.4.1

com.apple.driver.usb.AppleUSBEHCI 1.0.1

com.apple.iokit.IOUSBHostFamily 1.0.1

com.apple.driver.AppleUSBHostMergeProperties 1.0.1

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.DiskImages 417.4

com.apple.iokit.IOStorageFamily 2.1

com.apple.iokit.IOReportFamily 31

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 4.0

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.Libm 1

com.apple.kec.pthread 1

com.apple.kec.corecrypto 1.0

Unable to gather system configuration information.Model: MacBookPro6,2, BootROM MBP61.0057.B11, 2 processors, Intel Core i5, 2,4 GHz, 8 GB, SMC 1.58f17

Graphics: Intel HD Graphics, Intel HD Graphics, Built-In

Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393930353432382D3032302E4130304C4620

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393930353432382D3032302E4130304C4620

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.24)

Bluetooth: Version 4.4.5f3 17904, 3 services, 27 devices, 2 incoming serial ports

Network Service: Ethernet, Ethernet, en0

Network Service: AirPort, AirPort, en1

Serial ATA Device: Hitachi HTS545032B9SA02, 320,07 GB

Serial ATA Device: MATSHITADVD-R UJ-898

USB Device: USB 2.0 Bus

USB Device: Hub

USB Device: Card Reader

USB Device: Apple Internal Keyboard / Trackpad

USB Device: BRCM2070 Hub

USB Device: Bluetooth USB Host Controller

USB Device: USB 2.0 Bus

USB Device: Hub

USB Device: IR Receiver

USB Device: Built-in iSight

Thunderbolt Bus:

MacBook Pro, OS X El Capitan (10.11.5)

Posted on Jun 29, 2016 6:39 PM

I have this question too

Q: I need technical assistance, a solution, an orientation to the problem - Graphics!!!

All replies

Helpful answers

by leroydouglas,

leroydouglas Jun 29, 2016 7:51 PM in response to Gutocostta
Level 7 (22,873 points)

Notebooks

Jun 29, 2016 7:51 PM in response to Gutocostta

Take it in
In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test and ask specifically for the VST (Video Systems Test)

Genius reservation http://www.apple.com/retail/geniusbar/

on-line https://getsupport.apple.com/GetproductgroupList.action

check warranty https://selfsolve.apple.com/agreementWarrantyDynamic.do
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by Linc Davis,Helpful

Linc Davis Jun 30, 2016 7:24 AM in response to Gutocostta
Level 10 (207,926 points)

Applications

Jun 30, 2016 7:24 AM in response to Gutocostta

You have the MacBookPro6,2—the Edsel of Macs. It may have the logic-board defect that was covered by a recall program that has now ended.
The model was discontinued in February 2011. It's now classified by Apple as a "vintage product." That means Apple will most likely refuse to fix it (but see the exceptions on the linked page.) In that case, you would have to go to an independent service provider. The part may no longer be available, or the repair may not be cost-effective.
Often the problems start after an OS upgrade. If the upgrade was recent, and you have backups, then you can revert to a previous OS X version.
Otherwise, make a "Genius" appointment at an Apple Store, or go to another authorized service provider, to have the machine tested. The testing will be free at an Apple Store—unless Apple refuses even to look at the unit, which it might. The routine hardware diagnostics used by service providers do not detect the fault. There is a specific test for this issue called "VST" (for "Video System Test.") Ask for it. A "Failed" result means that the fault is present.
If you do decide to go to an independent service provider, be aware that the replacement part may also be defective. Some owners reported that they went through as many as three replacement boards before getting one that worked. Don't expect any help from Apple if you're charged several hundred dollars for another bad logic board and the provider won't replace it again.
If you don't want to take that risk, or if you don't like the price you're quoted, you may (or may not) be able to work around the problem by disabling automatic graphics switching. To use the discrete graphics processor, you'll need a third-party utility to switch to it manually.
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by Gutocostta,

Gutocostta Jun 30, 2016 7:29 AM in response to Linc Davis
Level 1 (4 points)

Notebooks

Jun 30, 2016 7:29 AM in response to Linc Davis

thanks Linc, was very enlightening.

I will make an installation from scratch, a clean, after several updates made up to eliminate doubts if the defect is only software.
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by Gutocostta,Helpful

Gutocostta Jun 30, 2016 8:49 AM in response to leroydouglas
Level 1 (4 points)

Notebooks

Jun 30, 2016 8:49 AM in response to leroydouglas

Thanks Leroydouglas !

First they advised me to install OSX, a clean install and perform tests even reset the management controller ...
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by Grant Bennet-Alder,

Grant Bennet-Alder Jun 30, 2016 9:01 AM in response to Gutocostta
Level 9 (60,677 points)

Desktops

Jun 30, 2016 9:01 AM in response to Gutocostta

The problem cited in your kernel panic report is a Hardware problem. You are unable to read NVIDIA Display RAM. There is no point installing your current MacOS to get additional insights.

If you decide to re-install, use an older version of MacOS that may still meet your needs.
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by Gutocostta,

Gutocostta Jun 30, 2016 11:22 AM in response to Grant Bennet-Alder
Level 1 (4 points)

Notebooks

Jun 30, 2016 11:22 AM in response to Grant Bennet-Alder

back to Snow Leopard? Oo that ****!!!
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HT201232: Contact Apple for support and service

Q: I need technical assistance, a solution, an orientation to the problem - Graphics!!!

All replies Helpful answers

by leroydouglas,

by Linc Davis,★Helpful

by Gutocostta,

by Gutocostta,★Helpful

by Grant Bennet-Alder,

by Gutocostta,

All replies

Helpful answers

by Linc Davis,Helpful

by Gutocostta,Helpful