Kervin5438
Level 1 (4 points)
iTunes

Q: hi why i cant install itunes in pc

i want to install itunes in pc but ididt install it

iPhone 5, iOS 9.3.1

Posted on Jun 30, 2016 6:02 AM

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Kervin5438

Q: hi why i cant install itunes in pc

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  • by sarah_s1,

    sarah_s1 sarah_s1 Jun 30, 2016 6:20 PM in response to Kervin5438
    Community Specialists
    Jun 30, 2016 6:20 PM in response to Kervin5438

    Hi Kervin5438,

     

    Thanks for coming to the Apple Support Communities! I understand you're having trouble installing iTunes. I use iTunes all the time to sync my iPhone to my computer so I can understand wanting to make sure you can get this program installed. 

     

    The first thing I'd like to make sure of is that you've followed the steps for installation, and that you've checked the system requirements for your computer. All of this information can be found here:

     

    Get the latest version of iTunes - Apple Support

     

    If you've followed the tips in that article and you're still having trouble installing iTunes, there are a few different things that could be causing that to happen. I recommend to check out the information listed in this article for more help:

     

    If you can't install or update iTunes for Windows - Apple Support

     

    Cheers!