Q: Black Nylon band, 42mm will not "click"
I recently purchased myself a black nylon band, and a pink band for my wife.
Her pink and snaps in perfectly, mine snapped in once at the top but now just slides around - genius claimed it was "normal" but after reading this article on Apples site I'm more concerned that my watch might be lost or slide down/off my wrist.
in Australia, watch support seems to be in a different category to all other products sold at the Apple store. (Non existent/ almost customer-hostile!)
apple support on Twitter says to take in to the Genius Bar but Ive done this twice already to no avail... Any ideas? Is there any way to escalate this issue to higher level customer support or relations? Love my watch when it's behaving but that is getting to be the minority of the time now.
Apple Watch, watchOS 2.2.1, Black Nylon Band
Posted on Jun 30, 2016 8:05 PM