idkmx
Level 1 (9 points)
Mac OS X

Q: No Facebook Desktop Notifications

Seen previous questions with the same subject with no clear answer. So I'm asking again.

 

OSX El Capitan 10.11.5

Mid 2015 15" MacBook Pro / 2.5GHz i7 / 512GB / 16 GB RAM

 

I am getting absolutely no notifications from facebook on my desktop. I am successfully logged in to my facebook account on my Internet Accounts Settings, I have it configured to show Banners on the Notifications Settings, and I can successfully share to my facebook account through the Share Menu.

 

I have tried logging in using my email address and using my phone number, and I have tried logging out of facebook, shutting the computer off, and then back on and logging in again, but still nothing.

 

I do get my facebook notifications on my iPhone with no problem, and I do get notifications for all other apps on my desktop with no problem. The problem is limited to just facebook on the desktop.

 

The problem suddenly appeared about 5 days ago, and hasn't resolved itself since.

 

That's all the info I have, I am grateful for any help.

MacBook Pro with Retina display, OS X El Capitan (10.11.2), 2015

Posted on Jun 29, 2016 8:19 AM

by ShanM71,Solvedanswer
ShanM71 ShanM71
Level 1 (14 points)
Mac OS X
A:

Hi there - I also have this problem, primarily the blank Facebook messages appearing in my Notification sidebar.  I see I have a new message and the time it arrived but with no text.  Interestingly, my issue started occurring approximately the same time yours did, and Facebook seems to be the only service affected.  I wondered what changes were rolled out by Facebook this time...

 

Best to you!

Shan

Posted on Jul 1, 2016 11:03 AM

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idkmx

Q: No Facebook Desktop Notifications

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  • Helpful answers

  • by idkmx,Helpful

    idkmx idkmx Jun 30, 2016 2:14 PM in response to idkmx
    Level 1 (9 points)
    Mac OS X
    Jun 30, 2016 2:14 PM in response to idkmx

    Update, the notifications are partly back. The are showing in time with my iphone, but completely blank on the desktop, as seen on the screenshot.

     

    Screen Shot 2016-06-30 at 4.10.03 PM.png

     

    I've done nothing else, so it happened completely on its own. I suspect it is a remote problem between facebook and Apple.

    Will keep updating in case someone else finds the same issue.

  • by ShanM71,Solvedanswer

    ShanM71 ShanM71 Jul 1, 2016 11:03 AM in response to idkmx
    Level 1 (14 points)
    Mac OS X
    Jul 1, 2016 11:03 AM in response to idkmx

    Hi there - I also have this problem, primarily the blank Facebook messages appearing in my Notification sidebar.  I see I have a new message and the time it arrived but with no text.  Interestingly, my issue started occurring approximately the same time yours did, and Facebook seems to be the only service affected.  I wondered what changes were rolled out by Facebook this time...

     

    Best to you!

    Shan

  • by idkmx,

    idkmx idkmx Jul 1, 2016 11:09 AM in response to ShanM71
    Level 1 (9 points)
    Mac OS X
    Jul 1, 2016 11:09 AM in response to ShanM71

    I'll mark this as solved then. All sings point to this being an issue coming from the facebook side. I gather it'll resolve itself in time. Thank you for the reply!