cgjnm

Q: Song says 298 hours

One of my songs is acting weird. I have it on my computer, and when I play it via Groove Music, it says it is 4:03, which is correct. However, when I place the song on iTunes, it says that the song is 16 minutes. Then, when I play it on my iPhone 6s, it shows that the song is 298 hours long.

 

My iPhone is all up-to-date.

iPhone 6s, iOS 9.3.1

Posted on Jun 30, 2016 11:03 AM

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Q: Song says 298 hours

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  • by becky_s22,

    becky_s22 becky_s22 Jul 1, 2016 12:14 PM in response to cgjnm
    Community Specialists
    Jul 1, 2016 12:14 PM in response to cgjnm

    Happy Friday, cgjnm!

     

    I understand one of your songs isn't behaving as you'd expect. You're in the right place for help - I know it's important to be able to play your content as expected.

     

    In this case, it may be a good idea to import or download the song again. Then, try to play it using iTunes or import it onto your iPhone 6s again.

     

    If this doesn't resolve the issue, what happens when you attempt to play the song? Does audio play? You may also consider updating iTunes on your computer, if you haven't already:

    Get the latest version of iTunes

     

    If you continue to see the same behavior, be sure to include in your reply if the song was purchased from the iTunes Store, or if it came from another source such as a CD.

     

    Enjoy your weekend!