marcusfromchaguanas

Level 1 (4 points)

iTunes

Q: error connecting to apple id server

I have been using iTunes and iCloud on my Windows 10 PC for a while with no problems .. I logged out of my account and now cannot log back in

The proxy settings in ie are correct but still no love

What is the problem all of a sudden ?

iPhone 5s, Windows 10

Posted on Jul 1, 2016 10:56 AM

I have this question too

Q: error connecting to apple id server

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Helpful answers

by AppleAdviceSP,

AppleAdviceSP Jul 1, 2016 4:09 PM in response to marcusfromchaguanas
Level 1 (8 points)

Jul 1, 2016 4:09 PM in response to marcusfromchaguanas

Hello Buddy,

Well in this case is very important verify if has any issue to log in on My Apple ID website:

https://appleid.apple.com.

If you can log in with success maybe will be necessary reinstall the iTunes following this article:

https://support.apple.com/en-us/HT204275

If you cannot log in I recommend to change your password on My Apple ID website.

I hope that these procedures could help you.

Regards,
You Friend, but not a Apple employee.
AppleAdviceSP
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