HT204306: If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled
Learn about If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled
-
All replies
-
Helpful answers
-
-
Jul 1, 2016 4:45 PM in response to Loon3y86by ckuan,Ask the provider the iPhone is locked to, to unlock.
Only the official provider the iPhone is locked to can officially unlock iPhone if you qualify.
-
Jul 1, 2016 4:46 PM in response to Nielby Loon3y86,i bought the phone online and I don't have a T-Mobile account
-
Jul 1, 2016 4:49 PM in response to Loon3y86by ckuan,Loon3y86 wrote:
i bought the phone online and I don't have a T-Mobile account
Send it back for a refund.
-
Jul 1, 2016 6:48 PM in response to ckuanby KiltedTim,Did you know it was locked when you bought it? ONLY the carrier it is locked to can authorize unlocking it. If you don't meet their requirements for unlocking, then it can not be unlocked.