HT202161: Mac App Store: Finding your purchased apps
Learn about Mac App Store: Finding your purchased apps
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Helpful answers
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Jul 2, 2016 12:17 AM in response to KinggHaze95by Jonathan UK,Hi
Follow the instructions here:
Pay an unpaid balance in the iTunes Store - Apple Support
If you still need help, contact iTunes Support:
Contact - Official Apple Support
(I'm afraid that no-one here can investigate your billing issue - this is a user-based community, not iTunes Support).