Raij2016

Q: Can't connect to my App Store

Dears

I con't connect to my App Store for two days ago, and my username and password is correct ,and I want to download from App Store,Kindly your support

iPhone 5s, iOS 9.3.2

Posted on Jul 2, 2016 1:40 AM

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Q: Can't connect to my App Store

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  • by léonie,

    léonie léonie Jul 2, 2016 1:56 AM in response to Raij2016
    Level 10 (105,523 points)
    iLife
    Jul 2, 2016 1:56 AM in response to Raij2016

    Do you have any restrictions enabled on your iPhone?  Check the settings for Settings > General > Restrictions.

    http://help.apple.com/iphone/9/#/iph9b66575d5

    Use restrictions to prevent the use of certain apps, the installation of new apps, or changes to accounts or the volume limit.

    Turn on restrictions. Go to Settings > General > Restrictions, then tap Enable Restrictions. You’ll be asked to define a restrictions passcode that’s necessary to change the settings you make. This can be different from the passcode for unlocking iPhone.

    Important: If you forget your restrictions passcode, you must restore the iPhone software. See Restore iPhone.