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Jul 2, 2016 1:56 AM in response to Raij2016by léonie,Do you have any restrictions enabled on your iPhone? Check the settings for Settings > General > Restrictions.
http://help.apple.com/iphone/9/#/iph9b66575d5
Use restrictions to prevent the use of certain apps, the installation of new apps, or changes to accounts or the volume limit.
Turn on restrictions. Go to Settings > General > Restrictions, then tap Enable Restrictions. You’ll be asked to define a restrictions passcode that’s necessary to change the settings you make. This can be different from the passcode for unlocking iPhone.
Important: If you forget your restrictions passcode, you must restore the iPhone software. See Restore iPhone.