Q: Itunes stops working

after going through the updation, my itunes installed on my laptop goes stuck and quits automatically. It says to reinstall the program once again. Is it a bug or has it been fixed on the latest version ?

iPhone 5s, iOS 9.3.2

Posted on Jul 2, 2016 12:22 PM

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jdo_apple Jul 3, 2016 11:33 AM in response to jishnusudarsan
Community Specialists

Jul 3, 2016 11:33 AM in response to jishnusudarsan

Hello jishnusudarsan,

Thanks for that info and choosing the Apple Support Communities. I know how important getting iTunes to run properly again is to you!

Based on what you stated, it seems you may be having issues with iTunes and it needs to be reinstalled. When this happens, you need to do this process in a very specific way. Please follow the process completely below:

Remove and reinstall iTunes and related software components for Windows 7 and later

iTunes - Download iTunes Now - Apple

Cheers!
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