Q: I forgot the security questions how may I change the questions while I don't have the "reset questions"option?
I forgot the security questions how may I change the questions while I don't have the "reset questions"option?
Posted on Jul 2, 2016 11:18 PM
The reset link only shows if you have a verified rescue email address on your account (an additional/alternate email address is different), you will have to contact in the country where you are (and which is therefore the country on your account) to get the questions reset : If you forgot the answers to your Apple ID security questions
If you can't reset your security questions
If you can't send a reset email, don't have a rescue email address, or can't access email at your rescue email address, call us for help. When you call, you might need to create a temporary support PIN to verify your identity. After you reset your security questions, you might want to update your rescue email address.
If your country isn't on that ‘call us for help’ page then try this form to contact Support : https://www.apple.com/emea/support/itunes/contact.html
Posted on Jul 2, 2016 11:22 PM