XENO__FIRE

Q: why does my ipod touch pauses videos

so this just happend a couple of days ago and the problem is that my ipod touch pauses a video randomly and not just that it also turns on siri without me pressing the home button and sometime it turn my music on without me going in the app and i don't know if this is a virus or if it is my something with the actual device.

iPod touch

Posted on Jul 2, 2016 3:55 PM

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Q: why does my ipod touch pauses videos

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  • by lllaass,

    lllaass lllaass Jul 3, 2016 12:53 AM in response to XENO__FIRE
    Level 10 (189,410 points)
    Desktops
    Jul 3, 2016 12:53 AM in response to XENO__FIRE

    There are no virus for an iPod.

    Does this happen with headphone only?

    If so are you using headphones with mic and remote.

    If only with headphones try without headphones. Then try with another set of headphones without mic/remote.

     

    Otherwise:

    - Reset the iOS device. Nothing will be lost      

    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Reset all settings                  

    Go to Settings > General > Reset and tap Reset All Settings.

    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

    - Restore from backup. See:                                               

    Restore your device from an iCloud or iTunes backup - Apple Support

    https://support.apple.com/en-us/HT204184

    - Restore to factory settings/new iOS device.                       

    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

    Apple Retail Store - Genius Bar

    https://www.apple.com/retail/geniusbar/