Longlegs

Q: Not Enough Disc Space.

After always having about 76gbs free space on my classic ipod,i tried to synce a playlist and now I am told I do not have enough room on my ipod disc,i have 74 gbs of others according to the ipod,what are theses others,in setting it says I only have 70gbs of music.whats happened to my free disc space.Thank You.Longlegs

Posted on Jul 3, 2016 3:37 AM

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Q: Not Enough Disc Space.

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  • by becky_s22,

    becky_s22 becky_s22 Jul 3, 2016 3:59 PM in response to Longlegs
    Community Specialists
    Jul 3, 2016 3:59 PM in response to Longlegs

    Hello Longlegs,

     

    I understand that you're not able to sync a playlist to your iPod classic due to an excess amount of "other" data being reported on your device. I'd like to provide some assistance for your issue.

     

    Due to the excess amount of "other" space being reported in iTunes, I'd recommend restoring your device back to factory settings to resolve the issue. Please follow these steps to restore your iPod classic back to factory settings:

     

    Restore your device to factory settings

     

    1. Open iTunes on your Mac or PC.
    2. Connect your iPhone, iPad, or iPod to your computer with the cable that came with your device.
    3. If a message asks for your device passcode or to Trust This Computer, follow the onscreen steps. If you forgot your passcode, get help.
    4. Select your iPhone, iPad, or iPod when it appears in iTunes.
    5. In the Summary panel, click Restore [device].
      In the summary panel in iTunes, click Restore iPhone
    6. Click Restore again to confirm. Then iTunes erases your device and installs the latest iOS or iPod software.
      In iTunes, click Restore again to confirm.

     

    Once the process is complete, re-sync any music you'd like to your iPod and check to make sure the issue has been resolved.

     

     

    Cheers!

  • by Longlegs,Solvedanswer

    Longlegs Longlegs Jul 4, 2016 3:28 AM in response to becky_s22
    Level 1 (4 points)
    iPod
    Jul 4, 2016 3:28 AM in response to becky_s22

    becky thank you,followed your instructions and everything worked out okay,i now have my 74GBS of free disc space back,synced my IPod and all my music is back on it has before my problem.thanks again.Long45Legs52