benginahmad

Q: El Capitan not showing NVIDIA GeForce GT 650M of Macbook Pro mid 2012

Hello,

 

I have Macbook Pro Retina Display mid 2012, and when I updated to El Capitan, by going to [About This Mac] I can't see the graphic card NVIDIA GeForce GT 650M anymore!
I have updated cuda to the latest!

 

How can get it back again?

 

Thanks!

 

Ben.

 

About This Mac 2016-07-04 04-29-38.png

MacBook Pro with Retina display, OS X El Capitan (10.11.5), NVIDIA GeForce GT 650M

Posted on Jul 3, 2016 5:32 PM

Close

Q: El Capitan not showing NVIDIA GeForce GT 650M of Macbook Pro mid 2012

  • All replies
  • Helpful answers

  • by leroydouglas,

    leroydouglas leroydouglas Jul 3, 2016 5:43 PM in response to benginahmad
    Level 7 (23,789 points)
    Notebooks
    Jul 3, 2016 5:43 PM in response to benginahmad

    It will show the GPU in use at the time.

     

    You can go to Sys Info to see all GPU's available.

     

    >(option key) System Info>Hardware>Graphics&Displays

     

    About integrated video on Intel-based Macs - Apple Support

     

    MacBook Pro: How to determine which graphics processor is in use - Apple Support

  • by benginahmad,

    benginahmad benginahmad Jul 3, 2016 6:03 PM in response to leroydouglas
    Level 1 (8 points)
    Notebooks
    Jul 3, 2016 6:03 PM in response to leroydouglas

    Thank you for your reply dear,

     

    I did check that before, and I didn't find it, that's why I posted here, please take a look below,

    Any idea?!

    Thanks

    Ben.

     

    MacBook Pro 2016-07-04 05-01-00.png

  • by leroydouglas,

    leroydouglas leroydouglas Jul 3, 2016 6:27 PM in response to benginahmad
    Level 7 (23,789 points)
    Notebooks
    Jul 3, 2016 6:27 PM in response to benginahmad

    The discreet GPU NVIDIA GeForce GT 650M is not being recognized.

    You can verify your specs here: http://www.everymac.com/ultimate-mac-lookup/

     

     

    I would take it in—

    In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test and ask specifically for the VST (Video Systems Test)

     

     

    Genius reservation http://www.apple.com/retail/geniusbar/

    on-line https://getsupport.apple.com/GetproductgroupList.action

    check warranty https://selfsolve.apple.com/agreementWarrantyDynamic.do

     

    pic.png

     

    see extension program: https://www.apple.com/support/macbookpro-videoissues/

  • by benginahmad,

    benginahmad benginahmad Jul 3, 2016 11:32 PM in response to leroydouglas
    Level 1 (8 points)
    Notebooks
    Jul 3, 2016 11:32 PM in response to leroydouglas

    Thank you again for your reply,

     

    I have verified the specs, and here is the result

     

    This particular model -- the MacBook Pro "Core i7" 2.6 15-Inch (Mid-2012 Retina Display) features a 22 nm "Ivy Bridge" 2.6 GHz Intel "Core i7" processor (3720QM), with four independent processor "cores" on a single silicon chip, a 6 MB shared level 3 cache, 8 GB of onboard 1600 MHz DDR3L SDRAM (which cannot be upgraded after purchase), 512 GB of flash storage, dual graphics processors -- a NVIDIA GeForce GT 650M with 1 GB of dedicated GDDR5 memory and an "integrated" Intel HD Graphics 4000 graphics processor that shares system memory, as well as an integrated 720p FaceTime HD webcam. It does not have an internal optical drive.

     

    Connectivity includes 3-stream AirPort Extreme (802.11a/b/g/n), Bluetooth 4.0, two USB 3.0 ports, two "Thunderbolt" ports, an HDMI port, an audio in/out port, and an SDXC card slot. It does not have Gigabit Ethernet or Firewire "800," although adapters are available at extra cost.

     

    In addition, this model has a backlit keyboard, a "no button" glass "inertial" multi-touch trackpad, a "MagSafe 2" power adapter, and an internal, sealed battery that provides an Apple estimated 7 hours of battery life.


    I will try to pay a visit to Apple Dubai, and let's see,


    Thank you so much!


    Bengin

  • by leroydouglas,

    leroydouglas leroydouglas Jul 4, 2016 7:45 AM in response to benginahmad
    Level 7 (23,789 points)
    Notebooks
    Jul 4, 2016 7:45 AM in response to benginahmad

    benginahmad wrote:

     

    Thank you again for your reply,

     

    I have verified the specs, and here is the result

     

    dual graphics processors -- a NVIDIA GeForce GT 650M with 1 GB of dedicated GDDR5 memory and an "integrated" Intel HD Graphics 4000 graphics processor

     

    see extension program: https://www.apple.com/support/macbookpro-videoissues/

     

    good luck benginahmad

  • by benginahmad,

    benginahmad benginahmad Jul 5, 2016 12:21 PM in response to leroydouglas
    Level 1 (8 points)
    Notebooks
    Jul 5, 2016 12:21 PM in response to leroydouglas

    Hello,

     

    My MBP has non of these symptoms:

    Distorted or scrambled video on the computer screen

    No video on the computer screen (or external display) even though the computer is on

    Computer restarts unexpectedly

     

    It is just the graphic card is not dedicated,.. plus the  when I shutdown then run or restart, the screen doesn't work, I need to wait for a while or close the lid, or force restart.

     

    I have downloaded the latest CUDA, tried to install NVIDIA Drivers but it didn't accept to run on my devise,
    In energy saver, Automatic Graphics Switching is hard to make it off, and once i did that, the NVIDIA Card didn't show in the [About This Mac] or in [System Report] under Hardware>Graphics/Displays

     

    Apple Dubai said they need to keep the devise for 7 days, but I need it! (Why should I waste time and money on a mistake done by your El Capitan system?!)
    The "Genius" bar "professional" answer was "why did you update? update is not mandatory" .... I didn't expect such an answer form an "expert" in the time the notification were bugging my head just to update the operating system to the "amazing, safe, fast, reliable....etc" El Capitan!

     

    Giving my Mac to Apple for 7 days because their mistake and lose clients and mess up my schedule beside losing time and money... IS NOT LOGIC at all!

     

    Now what is next?!...

     

     

    Regards!

  • by benginahmad,

    benginahmad benginahmad Jul 9, 2016 5:30 AM in response to benginahmad
    Level 1 (8 points)
    Notebooks
    Jul 9, 2016 5:30 AM in response to benginahmad

    No replies, hint, idea, solution...?!

  • by leroydouglas,

    leroydouglas leroydouglas Jul 9, 2016 8:58 AM in response to benginahmad
    Level 7 (23,789 points)
    Notebooks
    Jul 9, 2016 8:58 AM in response to benginahmad

    If you do not want to take it, to get GPU repaired under the extension program I am at a lose as to how to help you.

    A GPU issue is GPU issue. If it fails the VST you are covered.

     

    options:

    Proceed as normal and don't use the missing GPU?

     

    Try https://gfx.io/  to set the GPU, you do have?

  • by benginahmad,

    benginahmad benginahmad Jul 9, 2016 12:41 PM in response to benginahmad
    Level 1 (8 points)
    Notebooks
    Jul 9, 2016 12:41 PM in response to benginahmad

    Dear, the current GPU (Intel HD Graphics 4000 1536 MB) is working

    I am missing the NVIDIA GeForce GT 650M
    "A GPU issue is GPU issue." doesn't solve my case, I can't give my MBP for around a week, it is the only machine I have to work on (all data and work files are stored there) and I am expecting a similar answer of "A GPU issue is GPU issue." or the genius answer "update is not mandatory" once my all data are lost for some reason during the repair process.... I DON'T FEEL SAFE AT ALL... and all clams about El Capitan were not correct as I experience now!

    the software can't find a hardware unit, just provide us with a patch, or an update for the OS and that's it!

  • by leroydouglas,

    leroydouglas leroydouglas Jul 9, 2016 12:53 PM in response to benginahmad
    Level 7 (23,789 points)
    Notebooks
    Jul 9, 2016 12:53 PM in response to benginahmad

    benginahmad wrote:

     

    ...I am missing the NVIDIA GeForce GT 650M...

    ...once my all data are lost for some reason during the repair process...

    ...the software can't find a hardware unit...

    Understood.

     

    Always have a current backup plan in place: How to create a boot clone

     

    Time permitting—take it in to have the hardware repaired.

  • by Esquared,

    Esquared Esquared Jul 9, 2016 12:53 PM in response to benginahmad
    Level 6 (8,491 points)
    Mac OS X
    Jul 9, 2016 12:53 PM in response to benginahmad

    It has nothing to do with software or El Capitan. If it did everyone with the same Mac would have the same issue. I own the same model, and both cards are working.