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Jul 4, 2016 12:21 AM in response to ifadelzby King_Penguin,You are are logging into the account on http://appleid.apple.com and trying to change the primary email address there ? You should only be prompted to log into the new email address and verify that address - you are saying that you are being prompted to verify the old/inaccessible email address ? If you are try contacting iTunes Support (we are fellow users on these forums) via Contact Apple for help with Apple ID account security - Apple Support or https://www.apple.com/emea/support/itunes/contact.html