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Rodrigom592691

Q: my phone does not detect my apple watch

I switch email addresses on my Apple ID, and my apple watch refused to connect to my iPhone. I reseted my watch and now I'm not able to pair them not even manually.

Apple Watch, iOS 9.3.2

Posted on Jul 4, 2016 11:55 AM

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Q: my phone does not detect my apple watch

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  • by Carolyn Samit,Apple recommended

    Carolyn Samit Carolyn Samit Jul 4, 2016 12:03 PM in response to Rodrigom592691
    Level 10 (120,094 points)
    Apple Watch
    Jul 4, 2016 12:03 PM in response to Rodrigom592691

    Restart your iPhone.

     

    1. Press and hold the Sleep/Wake button until the red slider appears.
    2. Drag the slider to turn your device completely off.
    3. After the device turns off, press and hold the Sleep/Wake button again until you see the Apple logo.

     

    Then restart your Apple Watch

     

    1. Press and hold the side button until you see the Power Off slider.
    2. Drag the slider to turn off your device.
    3. After your watch turns off, press and hold the side button again until you see the Apple logo.

     

    Then pair >  Set up your Apple Watch - Apple Support

  • by Jonathan UK,

    Jonathan UK Jonathan UK Jul 4, 2016 12:05 PM in response to Rodrigom592691
    Level 7 (30,451 points)
    Apple Watch
    Jul 4, 2016 12:05 PM in response to Rodrigom592691

    Hi

     

    Try the following steps:

     

    - On your watch, go to: Home screen (via a single press on the Digital Crown) > Settings (cog icon) > General > Reset > Erase all Content and Settings.

     

    You should then be able to pair your watch via the standard process:

     

    Set up your Apple Watch - Apple Support