Q: iPhone 5, music

Hi martina del portro,

I understand that you're running into some issues transferring music from your PC to your iPhone via USB syncing. I'd be glad to provide some tips to help!

If you're using Apple Music, you won't be able to sync your content using the USB method. You'll need to use the steps found here to sync your Apple Music content: 

Sync Apple Music across your iPhone, iPad, iPod touch and computer - Apple Support

If you're not an Apple Music member, you can use the steps found here to sync your content using USB:

Sync your iPhone, iPad, or iPod touch with iTunes on your computer using USB - Apple Support

For any issues syncing via USB, take special note of the section at the bottom:

Get help

• Learn what to do if you see an error when you try to sync your iPhone, iPad, or iPod touch with iTunes.

Cheers!