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All replies
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May 19, 2016 4:52 AM in response to DJDCAby tameerae,This worked for me too. And, yes, I think it's the VERY VERY first and ancient password that you may have USED or ATTEMPTED to use at initial setup of your ITunes account. So depending on how long you've been an ITunes user, this could be a very long time ago (about 8 years for me.) But, it's the same old same old that probably most people default to that's probably the one (and yes, even if it was attempted but did not work due to alpha/numeric/caps error messages received). VERY confusing. THANK YOU SO MUCH FOR THE PERSON WHO SHARED THE DUMB LUCK OF FIGURING OUT THIS SNAFU. Maybe genius bar needs to figure this one out too........................
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Jun 17, 2016 1:12 AM in response to dianafromherndonby DimitriG,Ok, it only took me 30 minutes
Ok, pay attention.
When you first installed iTunes and encrypted a backup you used a password.
That is the password you are after. Close your eyes, meditate and remember what you used.
This is not an Apple software bug at play.
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Jul 5, 2016 6:56 AM in response to carlo688by Pigpenhendrix,I tried every (current) password i had ever used with itunes. Fortunately, after reading carlo688 relpy, I remembered my FIRST itunes password which worked.
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Jul 5, 2016 7:42 AM in response to ross132by Meg St._Clair,ross132 wrote:
i want to use discussions.apple.com
You appear to be using them. If you have a question, start your own thread rather than adding on to a very old one.
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Jul 15, 2016 11:53 PM in response to dianafromherndonby emmryann,so i know this is a realllly old thread but i have had this exact issue and have been at it for 5 hours now and i have read all 14 pages... i vaguely remember making a password for this a long time ago but unfortunately, i'm unable to remember it. i give major kudos to all of you who have been able to guess the "magic" password for the encryption, let alone remember any of your old passwords. websites, lately, require you to update your password every 60-90 days so to remember EVERY SINGLE ONE seems impossible to me... it makes sense to then write them all down, right? but is that safe? what if that piece of paper ends up in the wrong hands? i completely understand the reason to not have your encryption password retrieved if you happen to forget it but can't there at least be a few security questions to create a new password?
anyways, the whole reason i got to this thread was because one of my apps has been stuck on "waiting" for the past 3 days. i cannot delete it nor can i finish updating it... nothing works. i finally read that you can try "reset all settings" which i was super nervous doing because i have a lot of old pics and texts from my boyfriend that i did not want to lose. but i figured if i backed it up first, i could at least go back and restore that back up and just deal with the unupdated app. so i backed up my phone without realizing that the encryption was checked and then proceeded with resetting all settings... iphone restarted and i went to the folder with the "waiting" app to find out that this last ditch effort failed and i'm now stuck with this broken app that i cannot delete for the life of me... at this point, i'm so fed up with whatever this issue is that i dont care anymore and went to restore the backup to then find out that i need to apparently enter a password that i may have created 6+ years ago.... thankfully, the reset didnt delete any data or pictures but the fact that it looked so bare, made me so nervous that i could possibly be missing something without knowing its missing until i go to look for it.. my pics and old texts appear to all still be there, so i just needed to add the wallpapers to my home and lock screens and then modify here and there. i have spent so much time on this issue, entered i don't know how many passwords and i have come up empty. after fixing my phone up like it was before this whole mess, i went to back up my phone again but made sure i checked off the encryption.... everything went smoothly until it was finished backing up and the encryption was checked off again.... thinking it was a glitch, i went to unclick it and it asked again for this mysterious password...like, why???? apparently, to turn off the encryption, you need to enter your password.... we have now come full freaking circle.. what on earth am i supposed to do now? create a whole new apple ID? if i can't remember the password to restore a back up, how would i remember the password to turn off the encryption? am i just unable to back up my phone at all anymore, or at least on my appleID?
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by rossnfrompenh,Jul 16, 2016 12:16 AM in response to dianafromherndon
rossnfrompenh
Jul 16, 2016 12:16 AM
in response to dianafromherndon
Level 1 (13 points)
AccessibilityI want unlock iphone also boss
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by rossnfrompenh,Jul 16, 2016 12:18 AM in response to dianafromherndon
rossnfrompenh
Jul 16, 2016 12:18 AM
in response to dianafromherndon
Level 1 (13 points)
Accessibilityboss.i want unlock icloud so you help me
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Jul 19, 2016 1:32 PM in response to Lawrence Finchby TonyBeets,You my friend are a lifesaver! You made me realize that I probably used my iMac login password which I did! Thank you!!!!!!!!!
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Jul 23, 2016 10:38 AM in response to dianafromherndonby DannaeF,I had this problem too! And I don't remember being asked to create a password for the back up. But what worked for me was using the password I use for everything else. This is probably because iTunes remember your first attempt to create a password, since i normally dont use caps or numbers, i was asked to create one that was accepted by iTunes. So there's that! Go with your guts and try with the password you use for everything else!
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Aug 1, 2016 9:45 AM in response to dianafromherndonby olumidefrom....,I used the password i use for everything i own and it worked so just use a password you use for like all your social media apps and see if it works, if it doesn't ask your siblings or family to do the same.
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Aug 2, 2016 2:43 AM in response to DimitriGby ondaLin,DimitriG wrote:
Ok, it only took me 30 minutes
Ok, pay attention.
When you first installed iTunes and encrypted a backup you used a password.
That is the password you are after. Close your eyes, meditate and remember what you used. If this still doesn't help, then read this tutorial instead.
This is not an Apple software bug at play.
Thanks for the suggestion. It finally worked after two days researching.
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Aug 21, 2016 6:39 PM in response to Lawrence Finchby david.ciccone,Thank you, sir! You saved me a tremendous amount of time, I'm certain. Luckily I recalled what my initial iTunes pwd had been. Holy moly. This is silly and to think it's still going on years later!