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by Carolyn Samit,Jul 5, 2016 11:38 AM in response to aanderson002
Carolyn Samit
Jul 5, 2016 11:38 AM
in response to aanderson002
Level 10 (122,043 points)
Apple MusicIf you still can't sign in
If you can’t sign in, reset your password, or receive verification codes, you can request account recovery to regain access to your account. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity.
Above information from here > Get a verification code and sign in with two-factor authentication - Apple Support