Mac OS X
Q: Pixma mp620 won't print
I have this canon mp620 printer that works perfectly fine but when I hook it up to my computer( El Capitan 10.11.5) it doesn't show up at all when I try to add it in system preferences. I know it's somehow communicating because when I plug the printer into the computer an Easy Suite icon pops up but that's a windows application. Can anyone help me find a way to print in this computer?
MacBook Pro, OS X El Capitan (10.11.5)
Posted on Jul 5, 2016 2:39 PM
by Rysz,Apple recommended
iTunes
Sounds like you need to reinstall the printer driver. Go to Canon's support web page, search for your family of printers, download the driver and install it.
Posted on Jul 5, 2016 2:43 PM