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All replies
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Helpful answers
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Jul 5, 2016 2:56 PM in response to Y.Rlpby Rysz,It clearly states this iPhone was lost by someone and then erased. Without the previous owner's Apple ID and password, nothing can be done.
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Jul 5, 2016 2:56 PM in response to Y.Rlpby sberman,It is very helpful to us in the Apple Support Communities that you attached your screen shot. Thank you.
Read it carefully. It says "This iPhone was lost and erased."
So are you the original owner of this iPhone? Regardless, you will need the Apple ID that was originally used to set up the iPhone.
Otherwise, the iPhone will remain locked and useless to you.
Here are more details:
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Jul 5, 2016 3:01 PM in response to sbermanby Y.Rlp,I tried to connect that apple ID but still the device doesn't accept it to connect
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Jul 5, 2016 3:02 PM in response to Y.Rlpby sberman,Y.Rlp wrote:
I tried to connect that apple ID but still the device doesn't accept it to connect
Yes, you said that in your original post.
You did not answer my question:
Are you the original owner of this iPhone?
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Jul 5, 2016 3:05 PM in response to sbermanby Y.Rlp,of course I am I've bought it since about 7 month ago and i had no problem but after I did update it to newest iOS version, I got this problem.
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