HT204168: Get help if you can't make or receive FaceTime calls

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mohammedmetaki

Q: Not working face time

I Need open face time not working

Posted on Jul 5, 2016 2:23 PM

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Q: Not working face time

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  • Helpful answers

  • by roaminggnome,

    roaminggnome roaminggnome Jul 5, 2016 2:25 PM in response to mohammedmetaki
    Level 10 (97,044 points)
    Jul 5, 2016 2:25 PM in response to mohammedmetaki

    In what way is it not working?

     

    Please explain.

     

    Do you have FaceTime on your iPhone?

     

    If so, what happens when you open it?


    Error message ?

     

    Any info about your issue?

  • by imobl,

    imobl imobl Jul 5, 2016 6:08 PM in response to mohammedmetaki
    Level 5 (6,958 points)
    iPhone
    Jul 5, 2016 6:08 PM in response to mohammedmetaki

    What is the model number of your iPhone? Settings>General>About>Model.

    You may have to scroll to see the entry for Model.

     

    If the model # has AE or AB in front of the slash, FaceTime will not be available in KSA, UAE, or

    countries outside of the Middle East. SIM cards from certain (not all) Middle Eastern wireless

    providers will enable FaceTime, but only for those cellular carriers and in the appropriate

    countries. FaceTime cannot be added if the iPhone is no longer in the restricted area.