HT204168: Get help if you can't make or receive FaceTime calls
Learn about Get help if you can't make or receive FaceTime calls
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Helpful answers
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Jul 5, 2016 2:25 PM in response to mohammedmetakiby roaminggnome,In what way is it not working?
Please explain.
Do you have FaceTime on your iPhone?
If so, what happens when you open it?
Error message ?Any info about your issue?
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Jul 5, 2016 6:08 PM in response to mohammedmetakiby imobl,What is the model number of your iPhone? Settings>General>About>Model.
You may have to scroll to see the entry for Model.
If the model # has AE or AB in front of the slash, FaceTime will not be available in KSA, UAE, or
countries outside of the Middle East. SIM cards from certain (not all) Middle Eastern wireless
providers will enable FaceTime, but only for those cellular carriers and in the appropriate
countries. FaceTime cannot be added if the iPhone is no longer in the restricted area.