HT201299: About cellular data settings and usage on your iPhone and iPad

Learn about About cellular data settings and usage on your iPhone and iPad
sebelmia
Level 1 (8 points)
iPhone

Q: Cellular Data OFF for ALL updates.

My Cellular Data is ON in general, but it is OFF for ALL updates.

Brand new iPhone, no mail, no apps yet.

This morning AppStore used 260 MB on it's own while I was sleeping! What is going on Apple?!

Posted on Jul 4, 2016 3:04 PM

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sebelmia

Q: Cellular Data OFF for ALL updates.

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  • Helpful answers

  • by AppleJen77,

    AppleJen77 AppleJen77 Jul 5, 2016 9:03 AM in response to sebelmia
    Community Specialists
    Jul 5, 2016 9:03 AM in response to sebelmia

    Hello there, sebelmia!

     

    Thanks for reaching out to the Apple Support Communities! Check out this article About cellular data settings and usage on your iPhone and iPad. 

     

    If your router loses its Internet connection, or if the Wi-Fi connection degrades, you'll stay connected to the Wi-Fi network, but your device will route the data over cellular data.

     

    Another setting you might need to check is Wi-Fi Assist. This article will tell you About Wi-Fi Assist. As you can see in the article, having it on will allow apps in the background to use cellular data if the Wi-Fi signal is poor. Be sure you have that turned off as well.

     

    Cheers!

  • by sebelmia,

    sebelmia sebelmia Jul 5, 2016 7:53 PM in response to AppleJen77
    Level 1 (8 points)
    iPhone
    Jul 5, 2016 7:53 PM in response to AppleJen77

    Thanks for the reply but none of the explanations seems to be the case.

    I read the linked article - everything mentioned there I've done almost right away.

    Now, the details to why no solution of yours apply.

    The phone, as I sad, was

    (a) brand new,

    (b) no software installed other than out-of-box,

    (c) automatic updates disabled for everything ( I even had System update "offered" but not downloaded -presumably, as once I agreed to update the download started; but that was later).

    So, what business AppStore had silently using 260 MB of my data?
    Even though WiFi Assist was ON, there was (1) no WiFi network selected/connected to and (2) no single call or text or download actually started for the Assist to switch to hogging my Cellular Data "due to poor WiFi signal".

    Thus, the same question again: I specifically told Apple to cut all silent automatic downloads (I hope uploads as well but have serious doubts now) yet AppStore "knows better".

    Any suggestions?

  • by sebelmia,

    sebelmia sebelmia Jul 5, 2016 7:56 PM in response to AppleJen77
    Level 1 (8 points)
    iPhone
    Jul 5, 2016 7:56 PM in response to AppleJen77

    BTW, linking to the article, in reply to which I actually posted my initial question (Check out this article About cellular data settings and usage on your iPhone and iPad. ) is kind of illogical looping, wouldn't you agree?

  • by Sammy DJ,Helpful

    Sammy DJ Sammy DJ Jul 6, 2016 6:05 AM in response to sebelmia
    Level 1 (17 points)
    iPhone
    Jul 6, 2016 6:05 AM in response to sebelmia

    Hi sebelmia

     

    Well there is an old bug in iOS since iOS 7, Apple never tried to fix it. it even uses WIFI in the background while plug USB in. you can check it out.

  • by sebelmia,

    sebelmia sebelmia Jul 6, 2016 6:11 AM in response to Sammy DJ
    Level 1 (8 points)
    iPhone
    Jul 6, 2016 6:11 AM in response to Sammy DJ


    Thanks Sammy, interesting. Not the case though: my phone wasn't plugged into, nor connected to a WiFi - it used Cellular data not only when it was specifically restricted but also for no apparent reason. And I'd say that under the circumstances 260 MB is quite a lot for a silent unauthorized use. That is the main concern.