HT204071: What to do after you change your Apple ID email address or password

Learn about What to do after you change your Apple ID email address or password
djchirello
Level 1 (4 points)
Servers Enterprise

Q: iTunes does not recognize my new email id

changed to new email address, and now iTunes does not recognize my new email address

iPad Mini, iOS 9, Frozen

Posted on Jul 6, 2016 7:06 AM

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djchirello

Q: iTunes does not recognize my new email id

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  • by King_Penguin,

    King_Penguin King_Penguin Jul 8, 2016 12:37 AM in response to djchirello
    Level 10 (132,945 points)
    iTunes
    Jul 8, 2016 12:37 AM in response to djchirello

    Doesn't recognise it where (on your iPad, computer's iTunes) and when (e.g. are you still logged into the old version of your id and it's showing your old email address i.e. you haven't followed the instructions on the page that you posted from ; or are you trying to log into the account from scratch) ?