Q: IPhone 6 plus screen frozen with flicker at top of screen
Over this past weekend, while out of town for a wedding, my Iphone 6 plus touch screen froze during normal usage. Since touch screen was unresponsive, had to hard restart phone using button on right side and home button. Was responsive for a few minutes after hard restart, but then would go out again. Also noticed a flicker to top of screen during this time. Now, cannot get it to work at all anymore. Attempted to "restore" phone through ITunes, but since I cannot enter my passcode with touch screen could not do.
I have become aware that this has been happening to other people with my same phone model and wonder if this is a product defect similar to the camera defect on some of same phones? Have appt at Apple Store tomorrow, but worried because I am past my 1 year warranty time frame.
Posted on Jul 6, 2016 10:57 AM