HT201806: Bluetooth: How to set up your Apple Wireless Mouse or Magic Trackpad

Learn about Bluetooth: How to set up your Apple Wireless Mouse or Magic Trackpad
GPP76
Level 1 (5 points)
Desktops

Q: Magic Trackpad not recognized by (new) MacBook Pro

I recently purchased a MacBook Pro with Retina display, running OS X 10.11.5.  My legacy Magic Trackpad will not pair with it (other devices working OK).  I've tried a number of the approaches I have seen in support articles, to no avail.  I had a Magic Trackpad at my former employer and it worked with the MacBook Pro I was using there.  Any suggestions on getting this pairing to work, or, is this device no longer supported?

iMac, OS X El Capitan (10.11.5)

Posted on Jul 6, 2016 1:54 PM

by JayB.,Solvedanswer
JayB. JayB.
Community Specialists
A:

Hey GPP76,

 

Thanks for using Apple Support Communities for help. Congrats on your new Mac purchase! I understand you're having some troubles connecting your Magic Trackpad to your new MacBook Pro. Not to worry! Please make sure that the trackpad is not currently connected to another device, then try the steps in the link below.

 

Set up your Apple Magic Trackpad

 

We want to make sure that you have a fresh set of batteries as well. 

 

Have a great day.

Posted on Jul 7, 2016 11:07 AM

Close
GPP76

Q: Magic Trackpad not recognized by (new) MacBook Pro

  • All replies
  • Helpful answers

  • by JayB.,Solvedanswer

    JayB. JayB. Jul 7, 2016 11:07 AM in response to GPP76
    Community Specialists
    Jul 7, 2016 11:07 AM in response to GPP76

    Hey GPP76,

     

    Thanks for using Apple Support Communities for help. Congrats on your new Mac purchase! I understand you're having some troubles connecting your Magic Trackpad to your new MacBook Pro. Not to worry! Please make sure that the trackpad is not currently connected to another device, then try the steps in the link below.

     

    Set up your Apple Magic Trackpad

     

    We want to make sure that you have a fresh set of batteries as well. 

     

    Have a great day.

  • by GPP76,

    GPP76 GPP76 Jul 7, 2016 11:14 AM in response to JayB.
    Level 1 (5 points)
    Desktops
    Jul 7, 2016 11:14 AM in response to JayB.

    Thanks.  You were right, I think it was still linking to the old iMac.  Once I closed it down, the Trackpad was able to connect to the MacBook Pro.  Thanks again.