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Jan 1, 2016 10:51 AM in response to Old Toadby whollyhannah,Thank you for replying!
I followed those steps for 3 of the photos, and the grey lines still showed up on the photos in Preview. Is it possible they were corrupt during the transfer from my phone?
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Jan 1, 2016 11:54 AM in response to whollyhannahby Old Toad,Is it possible they were corrupt during the transfer from my phone?
It looks that way.
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Feb 23, 2016 5:06 AM in response to Old Toadby h26shah,Hi,
IS there a way to correct the grey line issue within the photo's application. I have this problem after using the slideshow tool within the Photos app.
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Feb 23, 2016 8:49 AM in response to whollyhannahby Old Toad,a mini-preview of the photo
Just noticed this term. If that's the thumbnail you're referring to try rotating them 90º in one direction and then 90º bad to see it the new thumbnails are OK.
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Feb 23, 2016 2:04 PM in response to h26shahby Old Toad,Do the original files show the line outside of the library?
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Jun 24, 2016 6:54 AM in response to Old Toadby audthomp,Me too.
The photos did not show the line on my phone. But when I open the photo to "view" it still shows the line. Also, within the margins of the line, the original photo appears to be a thumbnail hovering within the grey bar. And on the split, it's the right edge of the photo...as if the photo has duplicated itself, split itself and then placed the thumbnail. I can't seem to preview it without this anomaly. It's in over 400 of my photos dated June 20 2016 and forward. Already deleted from phone after import.
I run a summer camp for the city. I'm responsible for photos. All of my summer camp photos are ruined. We share them with the parents.
Totally bummed. Really disappointed in Mac for releasing updates that do this. For the average user, it's making me want to go back to windows. Super frustrated.
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Jun 24, 2016 7:18 AM in response to audthompby LarryHN,Note - this thread is over four (4) months old and millions and millions and millions of people use Photos and a very small few report this (none in the last 4 months) so it is not a major Photos issue - it is most likely a problem with your system or your work flow - but if all you do is complain and editorialize no one can help you
to get help provide details of your set up and workflow and the results of the suggested test/fixes
read this article for help in leaning how to ask a question that can be answered - Writing an effective Apple Support Communities question
LN
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Jun 24, 2016 8:55 AM in response to audthompby Old Toad,Already deleted from phone after import.
Did you verify that the photos were safely in your Photos library before deleting them from the iPhone?
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Jun 24, 2016 9:11 AM in response to Old Toadby audthomp,Yes, Old Toad, I did.
But I do frequently check the box that says "delete all from phone after import" so that I don't have another step. I observed the images in my library but then after disconnecting my phone, the gray bar appeared.
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Jun 24, 2016 9:21 AM in response to audthompby Old Toad,Can you provide us with a screenshot of what you're seeing with the thumbnails and when you try to enlarge the image?
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