HT201210: If you see an error when you update or restore your iPhone, iPad, or iPod

Learn about If you see an error when you update or restore your iPhone, iPad, or iPod
tigermillionaire

Q: Device unable to be found - Error 1119 (System Software Updates)

I am using an iPhone 4, attempting to update from iOS 7.1 to iOS 8+. System Update utilities in both iTunes on my computer (an Acer Aspire running Win7) and on my iPhone have not been able to detect or download iOS 8+ for installation and only provide iOS 7.1.2 (not what I need). Additionally, I have received error messages when trying to update from both my computer (Error 1119) and my iPhone (which just says that there is an unspecified error).


I thought it could be caused by faulty USB ports on my laptop, but the problem occurs even when updating over WiFi, so I'm at a loss to what causes it. I've tried restarting my iPhone and computer and almost everything short of restoring my iPhone from a backup (to hopefully restore software update recognition) and/or reinstalling iTunes.

iPhone 4, iOS 7.1

Posted on Jul 6, 2016 10:02 PM

Close

Q: Device unable to be found - Error 1119 (System Software Updates)

  • All replies
  • Helpful answers