Q: Not able to connect to apps after upgrading internet connection

Upgraded internet connection. Airport wants a bridge connection vs a DHCPNAT. Now Apple TV is not working . Getting error messages for Hulu, HBO and Netflix. Cannot connect. iTunes is working fine. I tried to sign out and sign back into my account but most of the apps are no longer working. Please help!

Apple TV (3rd generation)

Posted on Jul 6, 2016 11:04 PM

I have this question too

Q: Not able to connect to apps after upgrading internet connection

All replies

Helpful answers

by D.Cohen,

D.Cohen Jul 6, 2016 11:49 PM in response to Nooshin Toloui
Level 6 (8,424 points)

Desktops

Jul 6, 2016 11:49 PM in response to Nooshin Toloui

Hi, you can try to restore your Apple TV to the factory settings, following these instructions https://support.apple.com/en-us/HT202118 https://support.apple.com/en-us/HT202118https://support.apple.com/en-us/HT202118
Reply options

Link to this post

by Tesserax,

Tesserax Jul 7, 2016 2:02 PM in response to Nooshin Toloui
Level 9 (53,994 points)

Wireless

Jul 7, 2016 2:02 PM in response to Nooshin Toloui

What is the make & model of the Internet modem that you have your AirPort base station connected to? Also what is the exact model of your AirPort? If the "modem" is actually a combination modem & router, the base station must be configured as a bridge.
Reply options

Link to this post

Q: Not able to connect to apps after upgrading internet connection

All replies Helpful answers

by D.Cohen,

by Tesserax,

All replies

Helpful answers