A Sneaky Hippo

Q: parentalcontrolsd using nearly 100% of one CPU 24/7 after Mountain Lion update

After recently upgrading to Mountain Lion I now have the process named "parentalcontrolsd" running 24/7 even though I do NOT use any parental controls. Everything is turned off for every user account on this MacBookPro. I've enabled/disabled these setting and then shutdown the machine etc but all to no avail. Below is a capture from Activity Monitor:

 

58174 parentalcontrolsdroot98.7972.3 MBIntel (64 bit)138.4 MB

 

Any reason why this is happening? Was never an issue before upgrading to Mountain Lion..

 

Thanks in advance

MacBook Pro, OS X Mountain Lion (10.8.2)

Posted on Oct 13, 2012 6:26 PM

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Q: parentalcontrolsd using nearly 100% of one CPU 24/7 after Mountain Lion update

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  • by berkant,

    berkant berkant Nov 2, 2012 5:17 AM in response to A Sneaky Hippo
    Level 1 (0 points)
    Nov 2, 2012 5:17 AM in response to A Sneaky Hippo

    I have exactly the same problem.

     

    Some Forums recommend to disable parental controls in order to get this fixed.

     

    But this is definetly not an option for me.

    The situation is not acceptable as the battery on my mac book is draining very fast having a process taking up to 100% CPU.

     

    Would be great if someone could point out a solution.

     

    Thanks

  • by berkant,

    berkant berkant Nov 2, 2012 6:19 AM in response to A Sneaky Hippo
    Level 1 (0 points)
    Nov 2, 2012 6:19 AM in response to A Sneaky Hippo

    I think i just found a solution:

     

    1. Disable parental controls on all users.

    2. delete the folder /Library/Application Support/Apple/ParentalControls

    3. restart Mac

    4. enable parental controls again

     

    This solution works perfectly for me. The parentalcontrolsd process is not eating much CPU anymore.

     

    Hope this helps

  • by Patrick Tosa,

    Patrick Tosa Patrick Tosa Nov 20, 2012 9:36 PM in response to berkant
    Level 1 (0 points)
    Nov 20, 2012 9:36 PM in response to berkant

    Had the same problem as described above; parentalcontrolsd process took over all available CPU with no active accounts running parental controls.  Had Parental Control turned on for Guest account even though it was disabled.  Followed berkant's solution and it worked perfectly!!   Mac Mini now running at top speed.

  • by Why Did I believe????,

    Why Did I believe???? Why Did I believe???? Dec 2, 2012 11:28 PM in response to A Sneaky Hippo
    Level 1 (0 points)
    Dec 2, 2012 11:28 PM in response to A Sneaky Hippo

    I had the same issue but found it was related to Picasa and sync of web albums.

    Killed Picasa and all was fine, restarted Picasa and back it came.

  • by lisdavid89,

    lisdavid89 lisdavid89 Dec 4, 2012 2:07 PM in response to berkant
    Level 1 (10 points)
    Dec 4, 2012 2:07 PM in response to berkant

    I use to have parental controls enabled, but then I removed the accounts that I no longer needed which caused the problem of parentalcontrolsd eating 50% CPU, which usually resulted in either a login crash or several minutes to log in. Console showed parentalcontrolsd panicking since it couldn't find the old enabled settings (since they were turned off and removed). I basically have over 1500 parentalcontrolsd error messages in console. I followed berkant's solution of clearing the folder and now everything works great! No more login crashes and things run much faster! Kudos for the solution!

  • by toadc,

    toadc toadc Dec 18, 2012 7:32 AM in response to berkant
    Level 1 (4 points)
    Dec 18, 2012 7:32 AM in response to berkant

    thanks, Berkant.

    worked for me.

    OS X 10.8.2

  • by jesup,

    jesup jesup Feb 21, 2013 6:17 PM in response to berkant
    Level 1 (0 points)
    Feb 21, 2013 6:17 PM in response to berkant

    Worked for me too (10.7.5).  Amazing this sort of thing has been around for so many years (reports go back to 2008 or 2007 or earlier)

  • by jackfromgreer,

    jackfromgreer jackfromgreer Aug 27, 2013 8:26 AM in response to berkant
    Level 1 (0 points)
    Aug 27, 2013 8:26 AM in response to berkant

    Thanks berkant!

     

    This solved to probem as described. (This had been driving me crazy!)

  • by Mojojojo_,

    Mojojojo_ Mojojojo_ Feb 28, 2014 1:52 AM in response to berkant
    Level 1 (0 points)
    Feb 28, 2014 1:52 AM in response to berkant

    THANK YOU Berkant!

     

    this solved my issue perfectly!

     

    if only i had checked before i spent the last two days wasting my time in and out of my local Apple store which was zero help.

     

    Does anyone know what caused this issue to begin with?

     

    My MBP never had this issue only untill a few weeks ago when every time i turned it on, few mintues later the fans kicked in and the computer over heated anough to cook eggs on it- Was very worried!

     

    So relieved. Thanks again Berkant!

  • by Matroskin,

    Matroskin Matroskin Oct 27, 2015 4:52 AM in response to berkant
    Level 1 (0 points)
    Oct 27, 2015 4:52 AM in response to berkant

    Berkant, thank you!

    Worked for me in El Capitan!

  • by ja1133,

    ja1133 ja1133 Jul 7, 2016 7:44 AM in response to berkant
    Level 1 (4 points)
    Jul 7, 2016 7:44 AM in response to berkant

    Hi Berkant. Where do I find the folder? I can't find anything in search or find my library. Thanks!

  • by Eric Root,

    Eric Root Eric Root Jul 8, 2016 8:05 AM in response to ja1133
    Level 9 (69,640 points)
    iTunes
    Jul 8, 2016 8:05 AM in response to ja1133

    Look at your hard drive level Library.

     

    Screen Shot 2016-07-08 at 11.04.46 AM.png

  • by ja1133,

    ja1133 ja1133 Jul 11, 2016 5:58 AM in response to A Sneaky Hippo
    Level 1 (4 points)
    Jul 11, 2016 5:58 AM in response to A Sneaky Hippo

    Thanks Eric Root. How do I even get to that? haha very challenged apparently, thanks!

  • by Eric Root,

    Eric Root Eric Root Jul 11, 2016 8:28 AM in response to ja1133
    Level 9 (69,640 points)
    iTunes
    Jul 11, 2016 8:28 AM in response to ja1133

    You are welcome.  Finder/Preferences/Sidebar and check everything under Devices. Then in the Sidebar, select your hard drive which is normally called Macintosh HD.