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Q: iPhone 6 not recognized by MacBook Pro

Just over 10 days ago I began to experience problems with my iPhone 6 - following update of iPhone to 9.3.2

 

1. My MacBook Pro no longer recognizes the iPhone 6 when connected via USB

iPhone not listed in my devices - before it was  now it's not

 

2. When connected using USB iTunes cannot backup the iPhone 6

 

3. Also experiencing problems charging the iPhone 6 via USB cable.

 

Ok, so I know most will say the cable is most likely either not original Apple or is faulty .

However, my daughter has an iPhone 6 and I have used her cable too, and still have the same problems.

 

Therefore, likely cable is not the issue.

 

My questions to the community are -

1. Is anyone else experiencing the same problem?

2. Can anyone suggest a cause & fix? 

 

Thanks

iPhone 6, iOS 8.3, C39PHRBHG5MR

Posted on Jul 7, 2016 8:56 AM

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