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blueg3

Level 1 (4 points)

Mac OS X

Q: I am trying to reset my IPhone 6. I can not go further than Enter Passcode for Pther iPhone

I am trying to reset my IPhone 6. I can not go further than the step Enter Passcode for Other iPhone.

Posted on Jul 7, 2016 2:41 PM

I have this question too

Q: I am trying to reset my IPhone 6. I can not go further than Enter Passcode for Pther iPhone

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by Carolyn Samit,

Carolyn Samit Jul 7, 2016 2:46 PM in response to blueg3
Level 10 (120,801 points)

Apple Music

Jul 7, 2016 2:46 PM in response to blueg3

If you are trying to restore the iPhone to factory settings, follow the instructions here > Use iTunes on your Mac or PC to restore your iPhone, iPad, or iPod to factory settings - Apple Support
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by blueg3,

blueg3 Jul 7, 2016 2:56 PM in response to Carolyn Samit
Level 1 (4 points)

Mac OS X

Jul 7, 2016 2:56 PM in response to Carolyn Samit

Hi Carolyn. Thank you for responding. The problem with that is it sends a verification to another device which does not exist.
The other phone is a Nokia and she has not been receiving the code. I will try on iTunes again.
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