Q: My apple watch just went off and won't respond to anything.
My watch is about seven months old- just went off. On the charger for over an hour- still totally black and unresponsive. Has anyone information on this issue?
Apple Watch
Posted on Jul 7, 2016 8:32 PM
Hi
Try force restarting your watch: press and hold both the side button and Digital Crown for around 10 seconds, until you see the logo.
If that does not help, next try charging your watch for around 2.5 hours, making sure that you follow the charging instructions here:
After that time, if it has not already restarted automatically, remove it from the charger and:
- Try restarting it (by pressing and holding the side button until you see the Apple logo).
- If necessary, next try force restarting it again.
More information:
If your Apple Watch doesn't respond or won't turn on - Apple Support
Posted on Jul 8, 2016 12:14 AM