Q: iPhone says I have low space, but when connected to the computer, I have 4gb?
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Jul 8, 2016 8:05 AMby SnickZ.,Welcome to Apple Support Communities, elisealexandra!
It appears that your iPhone 5s is low on space and you need to free some up so you can take pictures and download music to it. I also understand that iTunes on your PC is reporting that you have plenty of space left. I'll be glad to help!
Before you begin with any troubleshooting, it's always advisable to back up your personal information. -- How to back up your iPhone, iPad, and iPod touch
You can pinpoint areas that are taking up the storage on your iPhone -- Check your storage on your iPhone, iPad, and iPod touch
Another great way to free up space on your iPhone is to move your photos to the iCloud Photo Library. -- Taking and managing photos
You can also use the iCloud Music Library to move your songs to iCloud . -- Sync Apple Music across your iPhone, iPad, iPod touch and computer
If you're still having storage issues, erase your iPhone, set it up as a new iPhone then restore it to factory settings. Since this will erase everything on your iPhone, if you haven't backed up as yet, please do so as this will clear everything. -- Use iTunes on your Mac or PC to restore your iPhone, iPad, or iPod to factory settings
The first time through, set up your iPhone as a new iPhone, check the storage available. If there's plenty, restore your backup. -- Restore your iPhone, iPad, or iPod touch from a backupTake care!
