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Q: AppleTV siri remote stoped working

My remote suddenly stopped working, its slow in response. I have charged it and reconnected it to the unit, but that does not help.

Anyone got a similiar problem?

AppleTV 2, iOS 9.2.1

Posted on Jul 8, 2016 11:45 PM

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Q: AppleTV siri remote stoped working

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  • by Carolyn Samit,

    Carolyn Samit Carolyn Samit Jul 8, 2016 11:47 PM in response to webguide
    Level 10 (120,519 points)
    Apple Watch
    Jul 8, 2016 11:47 PM in response to webguide

    See if restarting the Apple TV helps.

     

    Instructions here >  How to restart your Apple TV - Apple Support

  • by webguide,

    webguide webguide Jul 8, 2016 11:51 PM in response to Carolyn Samit
    Level 1 (12 points)
    Apple TV
    Jul 8, 2016 11:51 PM in response to Carolyn Samit

    Nope, I hava tried that as well.

  • by webguide,Apple recommended

    webguide webguide Jul 8, 2016 11:53 PM in response to webguide
    Level 1 (12 points)
    Apple TV
    Jul 8, 2016 11:53 PM in response to webguide

    I tested by unpairing the remote and that worked.

  • by JontiRose,

    JontiRose JontiRose Jul 10, 2016 8:05 AM in response to webguide
    Level 1 (4 points)
    Jul 10, 2016 8:05 AM in response to webguide

    I've had this problem all day today, I pressed the siri dictate button an searched for a film and now it's working.. bit odd but it works

     

    Hope this is just a temporary thing and will be sorted in the next update!?

  • by McLovinB,

    McLovinB McLovinB Jul 10, 2016 1:10 PM in response to JontiRose
    Level 1 (14 points)
    Apple TV
    Jul 10, 2016 1:10 PM in response to JontiRose

    CLicking the search button actually helped!! It's responsive again after that, how weird!!

  • by Ahammerel,

    Ahammerel Ahammerel Jul 10, 2016 3:44 PM in response to webguide
    Level 1 (4 points)
    Jul 10, 2016 3:44 PM in response to webguide

    My Seri Remote stopped working after I dropped it (from less that 24") and it took a little chip out the corner of the track pad. I went out and spent $20 on a Griffin protective case, before I noticed that Seri Remote feature was not working. I took in to the Genius Bar and they told me because it had a little chip in the corner of the track pad, that voids all the other warranties and they offered to sell me a new one for $59. I declined, because this is total BS. It’s bad enough they put out a poorly designed product that breaks if you look at it the wrong way, but not to warrantee a non functioning remote microphone when it has nothing to do with the track pad, really steamed me. Frankly, after purchasing over 25 major Apple products over the years, this latest Apple TV is not only the worst Apple product I have ever purchased (the software ***** too) but also this was the worst customer service I have ever received from Apple. Some how I am currently very unexcited about upgrading to iPhone 7 or the Apple Watch 2. Not to mention holding their stock.

  • by AppleWalrus,

    AppleWalrus AppleWalrus Jul 26, 2016 12:44 PM in response to McLovinB
    Level 1 (4 points)
    Jul 26, 2016 12:44 PM in response to McLovinB

    Really wierd. pressing the search button helped for me too.

     

    had the same problem. It must have come with the latest update. I had tried everything (pairing the remote, charging the battery, restart) but nothing helped until I saw your post. Pressed the search button and then suddenly everything is back to normal.