HT201412: If your iPhone, iPad, or iPod touch won't turn on
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Q: Iphone disabled
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Jul 9, 2016 7:59 AMby irina_w,Hello t.please47,
Thank you for using Apple Support Communities. It's my understanding your iPhone has been disabled, it's shutting down unexpectedly, and it's not connecting to your PC. I can surely see how this would be concerning. I want to help get your iPhone working again.
Please try the steps in the "Erase your device with recovery mode" section of the following article:
If you forgot the passcode for iPhone, iPad, or iPod touch, or your device is disabled
Have a wonderful day!
