DougO

Q: Can't Set Reminder on Apple Watch

I find I can no longer use Siri on Apple Watch to set a reminder.  It always just says "One sec..." and then tells me it cannot set the reminder (no more specifics given). 

 

If I try the same thing on the iPhone, it works just fine.  Note: I am not doing a location-based reminder, just an everyday normal reminder. 

 

I re-paired my Apple watch to see if that would help.  It didn't. 

 

What am I missing here?  Something which "could" be at play is I have work's Outlook calendar being used on my iPhone but is not the default calendar and I am not using Outlook for reminders.  And if that mattered, why can I create reminders with the iPhone and not the watch?

iPhone 6, iOS 8.1.2

Posted on Jul 9, 2016 6:08 PM

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Q: Can't Set Reminder on Apple Watch

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  • Helpful answers

  • by Carolyn Samit,Apple recommended

    Carolyn Samit Carolyn Samit Jul 9, 2016 8:19 PM in response to DougO
    Level 10 (121,990 points)
    Apple Music
    Jul 9, 2016 8:19 PM in response to DougO

    Hi,

     

    Restart your watch.

     

    1. Press and hold the side button until you see the Power Off slider.
    2. Drag the slider to turn off your device.
    3. After your watch turns off, press and hold the side button again until you see the Apple logo.

     

    And restart your iPhone.

     

    1. Press and hold the Sleep/Wake button until the red slider appears.
    2. Drag the slider to turn your device completely off.
    3. After the device turns off, press and hold the Sleep/Wake button again until you see the Apple logo.

     

    Then see if Siri can set a Reminder.

     

    Set a reminder. Use Siri on Apple Watch. Press and hold the Digital Crown, then speak. Or just raise your wrist and say “Hey Siri, set a reminder.” You can also set reminders on iPhone or another iOS device or Mac that is signed in using your Apple ID.

    Ask Siri. “Set a reminder for five o’clock.”

  • by Jonathan UK,Apple recommended

    Jonathan UK Jonathan UK Jul 10, 2016 12:29 AM in response to DougO
    Level 7 (33,748 points)
    Apple Watch
    Jul 10, 2016 12:29 AM in response to DougO

    Hi Doug

     

    If you have not yet done so, it may help to update your iPhone and Apple Watch to the latest software, starting with your iPhone (your question indicates that it is not up to date):

     

    Update the iOS software on your iPhone, iPad, or iPod touch - Apple Support

    Update the software on your Apple Watch - Apple Support

  • by DougO,

    DougO DougO Jul 22, 2016 2:51 PM in response to Carolyn Samit
    Level 1 (5 points)
    Apple Watch
    Jul 22, 2016 2:51 PM in response to Carolyn Samit

    I have tried the powering down and up of the iPhone and Apple Watch as described.  Did not fix the problem.  I also just upgraded to the latest version of iOS and watchOS which came out earlier this week.  Again, no luck.

     

    Just to confirm:

    - When I hold down the home button on my iPhone 6 to activate Siri, I say "Remind me to buy eggs" and Siri creates a reminder in the reminder app in the default list.  That works perfectly fine.

    - When I hold up my Apple Watch and say: "Hey Siri....Remind me to buy eggs".  I see Siri prints what I said just fine.  It works on trying to create the reminder and after a while, comes back with a message simply saying that the reminder could not be created.  No specifics given.

  • by Jonathan UK,

    Jonathan UK Jonathan UK Jul 22, 2016 3:25 PM in response to DougO
    Level 7 (33,748 points)
    Apple Watch
    Jul 22, 2016 3:25 PM in response to DougO

    DougO wrote:

     

    .. Something which "could" be at play is I have work's Outlook calendar being used on my iPhone but is not the default calendar and I am not using Outlook for reminders.  And if that mattered, why can I create reminders with the iPhone and not the watch?

     

    If your iPhone is managed / has a profile installed / has corporate restrictions enabled, note that some other users have reported experiencing the same issue. If this applies in your case, you may wish to consult your device administrator.

     

    Other steps to consider trying:

     

    • Turn off and re-enable Siri:
      • On your iPhone go to: Settings > General > Siri - turn off Siri, pause for a few moments and then re-enable it.

     

    • Although it may not resolve the issue (it has not done so for some others), it will not hurt to try unpairing and re-pairing your watch again:
  • by Jonathan UK,

    Jonathan UK Jonathan UK Jul 22, 2016 3:20 PM in response to DougO
    Level 7 (33,748 points)
    Apple Watch
    Jul 22, 2016 3:20 PM in response to DougO

    If the issue then persists, I suggest that you contact Apple Support or make a Genius Bar reservation for assistance: