HT201263: If you can't update or restore your iPhone, iPad, or iPod touch

Learn about If you can't update or restore your iPhone, iPad, or iPod touch
DPurpledeb

Q: After a iCloud backup then a restore I am unable to get any mail on my iPhone 6. Any ideas why?

Does anyone know why my iPhone 6 won't show my mail? I did a iCloud backup then a restore.

iPhone 6s, iOS 9.3.2

Posted on Jul 9, 2016 9:50 PM

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Q: After a iCloud backup then a restore I am unable to get any mail on my iPhone 6. Any ideas why?

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  • Helpful answers

  • by DPurpledeb,

    DPurpledeb DPurpledeb Jul 9, 2016 9:52 PM in response to DPurpledeb
    Level 1 (4 points)
    iPad
    Jul 9, 2016 9:52 PM in response to DPurpledeb

    Also, on the lock screen the time display is a double image. What is the problem with that?

  • by gail from maine,

    gail from maine gail from maine Jul 9, 2016 9:53 PM in response to DPurpledeb
    Level 7 (25,734 points)
    iCloud
    Jul 9, 2016 9:53 PM in response to DPurpledeb

    Did you check your Mail Settings to ensure that they are set up correctly?

     

    Do you have a good Wifi or Cellular connection? How long have you waited after restoring your device? If you have a lot of Mail it can take a little time to download.

     

    Have you tried resetting your device: Hold down the Home and Power buttons at the same time and continue to hold them down until the Apple appears (up to 30 seconds). Once the Slide to Unlock screen displays, see if you can see your mail info.

     

    Cheers,

     

    GB